Job Description

Job Description

Job Description

Need 2 PC Technician in Oakdale, MN 55128 [10 min (7.4 mi) away from St. Paul, MN] (3 days/week)

• Contract duration: 3 months initially, extension with 6 months possible.
• The requested schedule is 2 days/week (Any 2 days among Monday, Tuesday and Thursday) from 08:00-16:30 local time.

(Schedule is 2 days/week (Any 2 days among Monday, Tuesday and Thursday) from 08:00-16:30 local time) This is the engagement to start with 2 days/week and might increase to 3 days/week over time. It is the intention to have the technician on-site the same weekday every week. The exact days have not yet been decided, but I'm assuming this should be on either Monday+ Tuesday or Monday+Thursday of Tuesday+Thursday based on the original request."

See below:

 

We have received a request for an on-site technician for our customer in the USA.

The requested schedule is 2 days/week (Monday, Tuesday and Thursday) from 08:00-16:30 local time.

Start date: ASAP

Contract duration: 3 months initially, extension with 6 months possible.

The requested skill level is “PC Technician”.

Below you can find the job description:

About the client

Customer is a global leader in the printing & packaging industry, with operations spanning the Americas, Europe, and Asia Pacific.

This worldwide presence ensures deep market insights and close customer connections, and their commitment to innovation is supported by extensive R&D efforts and a strong global supply chain, aimed at delivering best-in-class results in printing technology.

Mission

The successful candidate will be a pivotal part of the IT service delivery team, primarily responsible for providing top-tier assistance to end users at the office in Oakdale as well as to field-based employees in the wider Europe, Africa & Middle East region. This role encompasses a broad spectrum of tasks, ranging from technical troubleshooting to managing the delivery of services from third-party Managed Service Providers (MSPs). We are looking for a versatile and driven individual who thrives in a multitasking environment and is eager to deliver an exceptional level of customer service.

Key Responsibilities

Provide on-site and remote support to end users for diagnosing, troubleshooting, and resolving ICT issues.

• Manage and oversee the delivery of services by a third-party Managed Service Provider (MSP), ensuring seamless integration and operation of ICT solutions.

• Provide on-site support for local infrastructure (network, video conferencing, printers).

• Administer and manage Microsoft Cloud (SaaS/PaaS) environments, including M365 and Azure platforms, ensuring optimal performance and security.

• Handle licensing administration and asset management, ensuring compliance and efficient utilization of software and hardware resources.

• Collaborate with internal teams and stakeholders to support ICT projects and initiatives, contributing to the overall improvement of IT infrastructure and services.

• Document processes and maintain comprehensive records of ICT operations, incidents, and resolutions.

 

Required Skillset

Technical Skills:

• Demonstrable expertise in managing and troubleshooting M365 and Azure environments.

• Proficient in networking principles and technologies (Cisco), with a strong understanding of IT infrastructure.

• Experience in licensing administration and asset management.

Soft Skills:

• Excellent communication skills, with the ability to convey technical concepts to non-technical audiences.

• Strong team player, capable of working collaboratively within a multi-cultural environment.

• Proactive problem-solver with a positive attitude and a dedication to delivering high-quality customer service.

 

Qualifications

• A degree in Computer Science, Information Technology, or a related field.

• At least 3 years of experience in a similar role, preferably in a multinational environment.

• Professional certifications in Microsoft technologies, networking (Cisco), or other relevant areas are highly desirable.

 

The customer would like to be involved in the process to interview the candidates.

YCI EDIT = Please provide CV along with Bid

 

Engagement terms:

• Location: Oakdale, MN 55128 (10 min (7.4 mi) away from St. Paul, MN)
• Hourly rate: $25-30/hr. ONLY on 1099 basis (The candidate should have their certificate of Professional and general liability insurance that is typical of an independent contractor for 1099)
• Candidates should require having a Professional and general liability insurance that is typical of an independent contractor for 1099. It is quite cheap and easy to get this insurance.
• Start Date: – ASAP
• Contract duration: 3 months initially, extension with 6 months possible.
• Schedule: The requested schedule is 2 days/week (Monday, Tuesday and Thursday) from 08:00-16:30 local time. (Schedule is 2 days/week (Monday, Tuesday and Thursday) from 08:00-16:30 local time) This is the engagement to start with 2 days/week and might increase to 3 days/week over time. It is the intention to have the technician on-site the same weekday every week. The exact days have not yet been decided, but I'm assuming this should be on either Monday+ Tuesday or Monday+Thursday of Tuesday+Thursday based on the original request."
• Interview: Phone interview.
• Positions: 2
• Background check are required.
• Candidates need to start immediately.

 

Are you a PC Technician that loves the fast paced, ever-changing environment? Do you want to be a part of a company that believes that the heart of our dedicated Team is what makes us successful? Then join our team!

If you are interested in becoming part of our winning team, please APPLY NOW!

Thanks & Regards,

M V Srikanth

Patriot Staffing

E: itrecruiter at patriotstaffing.com dot com
Phone: Seven three two – six two nine – eight six six one

Company Description

Are you a Customer Service Rep that loves the fast paced, ever changing environment? Do you want to be a part of a company that believes that the heart of our dedicated Team is what makes us successful? Then join our team!

Company Description

Are you a Customer Service Rep that loves the fast paced, ever changing environment? Do you want to be a part of a company that believes that the heart of our dedicated Team is what makes us successful? Then join our team!

Job Tags

Hourly pay, Contract work, For contractors, Local area, Immediate start, Remote job, Worldwide, 2 days per week, 3 days per week, Weekday work,

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