Job Description

Salary: $66,481.61 - $95,723.85 Annually Location : 19715 S. 220th St. Queen Creek AZ 85142, AZ Job Type: Full-time Job Number: 2024 - XXXX Department: Utilities Opening Date: 06/12/2024 Closing Date: 7/1/2024 11:59 PM Arizona Description *Council approved a 4% range adjustment effective 7/1/2024; the pay range for this position will be adjusted following this effective date. This job classification description is intended to be generic in nature and not an exhaustive list of all duties and responsibilities. The specific tasks/duties may vary based on position assignment and as determined by the Town of Queen Creek. JOB CLASSIFICATION SUMMARY Positions assigned to this class are responsible for performing duties in evaluating and implementing the Town's water conservation program activities and functions. DISTINGUISHING CHARACTERISTICS This is the specialist level management support classification in the management support and analysis job family. Work requires considerable and broad knowledge within a particular function. Work involves planning and coordinating assignments/projects. As a specialist, possesses a high level of skill and knowledgeable within a function. Schedule may include attending night and weekend events. Examples of Duties ESSENTIAL DUTIES The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town's needs. Review and contact customers who have high water use and or possible leaks. Walk through/offer assistance with leak detection process. Assist customers with water conservation practices Reviews reports of water meters that reflect abnormal use to determine reason and provide resolution. Implements and monitors applicable projects; develops outreach programs to encourage participation. Develops and reviews water conservation messaging and website improvements. Analyzes data and prepares statistics for applicable reports which includes annual compliance reports for the State of Arizona. Develops and reviews educational programs and curriculum; coordinates, schedules and attends water conservation workshops. Conducts water audits ranging from simple to complex for residences, homeowner associations, and large businesses. Represents the department at a variety of meetings. Prepares and disseminates a variety of correspondence for a wide range of stakeholders. Performs related work as assigned. Typical Qualifications MINIMUM QUALIFICATIONS (at job entry) Education and Experience: Bachelor's Degree from an accredited college or university in Water Conservation/Sustainability, Environmental Sciences, Education, Public or Business Administration, Communication, or a related field and 3 years of water conservation related experience; or an equivalent combination of directly related education and experience. LICENSING/CERTIFICATION REQUIREMENTS ~ Arizona Driver's License KNOWLEDGE Environmental science principles; Water metering equipment; Recordkeeping principles, methods and techniques; Applicable principles and practices in assigned area of responsibility; Records management program development and implementation; Electronic Document Management systems; Basic budgeting principles; Moderate mathematical principles; Data gathering, research, and management methods; Modern office procedures, methods, and equipment; Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities; Applicable general laws, rules, regulations, policies and procedures related to area of assignment; Research and analysis principles and techniques; Customer service principles; Modern office procedures, methods, and equipment; Basic filing and recordkeeping principles and practices; Word processing methods; English language, grammar, and punctuation. SKILLS Conducting data audits; Preparing workshop materials to inform and educate; Managing projects; Administering programs related to assigned area of responsibility; Maintaining confidentiality and exercising good judgment in handling sensitive information; Compiling data, using analytical and critical thinking skills; Solving problems and making sound decisions; Preparing a variety of narrative and/or statistical reports and presentations; Maintaining and monitoring accounting, budget, and/or bookkeeping records; Using computers and related software applications; Providing customer service; Performing basic mathematical calculations; Operating standard office equipment; Tabulating, recording, and balancing transactions; Entering data into computerized systems; Filing physical and digital information for record keeping; Typing; Composing business correspondence; Performing multiple tasks simultaneously; Using modern office equipment; Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction. Supplemental Information OVERALL PHYSICAL STRENGTH DEMANDS: Physical Strength for this classification is indicated below with an "X" X Sedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time. Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Medium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly. Heavy: Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly. Very Heavy: Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly. PHYSICAL DEMANDS: C F O R N Continuously Frequently Occasionally Rarely Never 2/3 or more time 1/3 to 2/3 of time Up to 1/3 time Never occurs Note: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation. Physical Demand Brief Description C F O R N Standing Communicating with co-workers, observing work site, observing work duties X Sitting Desk work X Walking To other departments/offices/office equipment X Lifting Supplies, files X Carrying Supplies, files X Pushing/Pulling File draws, tables and chairs X Reaching For supplies, for files X Handling Paperwork X Fine Dexterity Computer keyboard, telephone pad, calculator, calibrating equipment X Kneeling Filing in lower drawers, retrieving items from lower shelves/ground X Crouching Filing in lower drawers, retrieving items from lower shelves/ground X Crawling Under equipment X Bending Filing in lower drawers, retrieving items from lower shelves/ground X Twisting From computer to telephone, getting inside vehicles X Climbing Stairs, step stool X Balancing On step stool X Vision Reading, computer screen, driving X Hearing Communicating with co-workers and public and on telephone, listening to equipment X Talking Communicating with co-workers and public and on telephone X Foot Controls Driving X Other (Specify) ENVIRONMENTAL FACTORS: D W M S N Daily Several Times Per Week Several Times Per Month Seasonally Never Health & Safety Factors D W M S N Health & Safety Factors D W M S N Mechanical Hazards X Respiratory Hazards X Chemical Hazards X Extreme Temperatures X Electrical Hazards X Noise and Vibration X Fire Hazards X Wetness/Humidity X Explosives X Physical Hazards X Communicable Diseases X Physical Danger or Abuse X Other (Specify Below NON-PHYSICAL DEMANDS: C F O R N Continuously Frequently Occasionally Rarely Never 2/3 or more time 1/3 to 2/3 of time Up to 1/3 time Never occurs Description of Non-Physical Demands C F O R N Time Pressure X Emergency Situation X Frequent Change of Tasks X Irregular Work Schedule/Overtime X Performing Multiple Tasks Simultaneously X Working Closely with Others as Part of a Team X Tedious or Exacting Work X Noisy/Distracting Environment X Other (Specify Below) PRIMARY WORK LOCATION: X Office Environment Warehouse Shop Recreation/Neighborhood Center Vehicle Outdoors Combination of Office, Vehicle and Field Other (Specify Below) The following is a list of employment benefits offered by the Town of Queen Creek to full-time employees. The list is for informational purposes only. It does not create or connote any contractual rights or obligations. Additional details will be provided upon hire and are available in the Town of Queen Creek Employee Handbook. Major Benefits for Full-Time Employees (Employees choose the benefits that best meet their needs.) Health Insurance Dental Insurance Vision Insurance Pre-tax unreimbursed medical and dependent care flexible spending accounts Arizona State Retirement System membership Short-term and Long-term disability insurance for the employee Town-paid basic life insurance Optional employee-paid employee and dependent supplemental life insurance Commuter life insurance for business travel and travel to and from work Deferred compensation plan (457) with employer match Retirement Health Savings Account Optional enrollment in Identity Protection Program Paid holidays, plus one floating holiday annually Vacation leave hours annually Four weeks of Paid Parental Leave Optional income replacement insurance Worker's compensation insurance Employee assistance program; offers confidential individual/family, marriage, legal and financial counseling Training opportunities and continuing education opportunities, including tuition reimbursement for pre-approved programs Direct deposit of paychecks Wellness Programs with incentives 01 Each applicant must complete the supplemental questionnaire as part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. When answering supplemental questions, the information you provide must be substantiated within the application. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process.DO YOU AGREE TO ANSWER EACH SUPPLEMENTAL QUESTION TRUTHFULLY AND THAT YOUR RESPONSES CAN BE VERIFIED FROM INFORMATION INCLUDED WITHIN YOUR APPLICATION? Yes No 02 Which best describes your highest level of education? High School Diploma or GED Some College Associate's Degree Bachelor's Degree Master's Degree or higher None 03 List your major (and minor, if applicable) for your response to question #2. If you checked Master's Degree or higher, please list your major (and minor, if applicable) for all post-secondary degrees you possess. If none, write "N/A".NOTE: If your degree is not in Water Resource Management, explain how your education meets the needs of this position. 04 Check which best describes your full-time professional-level work experience in WATER CONSERVATION PROGRAMS/ POLICY IMPLEMENTATION and/or OUTREACH/EDUCATION:NOTE: a) If you do not have direct experience in Water Conservation Programs/Policy Implementation and/or Outreach/Education, explain how your work experience meets the needs of this position. ~ Less than 1 year ~1-2 years ~2-3 years ~3-5 years ~ More than 5 years ~ No applicable experience 05 If you indicated in question #4 that you have full-time professional-level work experience in WATER CONSERVATION PROGRAMS/POLICY IMPLEMENTATION and/or OUTREACH/EDUCATION, please provide the following: •name(s) of organization(s) where you obtained this experience;•number of years of experience;•a brief summary of this experience.Entering "see resume/application" does NOT qualify as an acceptable response.If none, write "N/A." 06 Describe your experience in reviewing water meter reports including high use or zero use reports. If none, write "N/A". 07 Describe your experience in developing or coordinating educational programs or events. If none, write "N/A". 08 Describe your experience interacting with Water Use It Wisely. If none, write "N/A". 09 Describe your experience in conducting residential or commercial water audits. If none, write "N/A". 10 If you answered N/A to any of questions 5-9, please explain how your specific education, training and/or experience meets the needs of this position in lieu of the specific job elements described in questions 5-9. Entering "see resume/application" does NOT qualify as an acceptable response. Required Question

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Holiday work, Full time, Temporary work, Work experience placement, Outdoor, Flexible hours, Night shift,

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