Tools Administrator, Entry level Job at Independent Software, Columbia, MD

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  • Independent Software
  • Columbia, MD

Job Description

What you will be doing!

As an Entry-Level Tool Administrator, you will install, configure, and administer common IT enterprise management systems, such as HP Openview, ServiceNow, Remedy, Solarwinds, and Splunk.

Job Description / Requirements: 
  • Possesses strong Linux skills 
  • Experience with CentOS and Fedora is desired.  
  • Responsibilities include operating within specific EMS applications (ex. ServiceNow, Splunk, SolarWinds, HP Service Manager (SM), and others)
  • Responsible for assisting with all application patches, IAVAs, installations, upgrades, and integrations
  • Coordinates installation of software upgrades and/or service packs. Develops and manages the preparation of systems, test criteria, and control for upgrades, service packs, new functionality, enhancements, or error correction.
  • Administrating day-to-day IT systems to include system availability, configuration changes, and patching
  • Planning and coordinating configuration and change management procedures and schedules
  • Ensuring that backups and replication activities have been accomplished per schedule.
  • Providing support to IT systems, including day-to-day operations, monitoring, and problem systems
  • Providing second-level problem identification, diagnosis, and resolution of problems.
  • Maintaining and enhancing knowledge articles.
Education and Experience:
No demonstrated experience is required. Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required.

Clearance Required:   Must possess an active TS/SCI with Full Scope Polygraph security clearance to be considered for this role
Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

 

Job Tags

Full time,

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