Department: City of Alb-Early Intervention FTE: 1.00 Full Time Shift: Days Position Summary: Assists Care Management staff in providing care management services, and assists in some aspects of the admissions and discharge process to facilitate smooth and timely admission and discharge. Ensures adherence to Hospital and Departmental Policies and Procedures. Patient care assignment may include; Neonate, Pediatric, Adolescent, Adult and Geriatric age groups. Detailed responsibilities: PAY ASSISTANCE - Upon referral from various sources, assists with meals, lodging, and transportation; identifies payment sources and completing forms (SSI/ISD) to facilitate appropriate admissions and timely discharges PAY ASSISTANCE - Makes phone contacts with appropriate agencies to get funds for meals, lodging, and other services PAY ASSISTANCE - Assists with meal ticket billing PAY ASSISTANCE - Develops and maintains resources for local psycho-social health related services DATA ENTRY - Use computer to access and input patient information ADMINISTRATION - Documents patient care services; completes statistics PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" Qualifications Related Education and Experience may be substituted for one another on a year for year basis. Education: Essential: High School or GED Equivalent Vocational or Technical Nonessential: Associate Degree Education specialization: Essential: Related - Post High School Nonessential: Related Discipline Experience: Essential: No minimum experience required Nonessential: Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Credentials: Essential: Valid New Mexico Driver's License UNM Vehicle Operator's Permit w/in 60 days Physical Conditions: Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working conditions: Essential: No or min hazard, physical risk, office environment Subject to random alcohol and substance testing Department: Behavioral and Mental Health
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