Job Description

This position is in the Intelligence Section and requires close attention to detail BRIEF DESCRIPTION: The purpose of this position is to provide clerical and customer service support on a broad knowledge of police subjects. This is accomplished by extensive training on the Texas penal code, city ordinances and police department policies and working with the public and police officers in taking police reports. This will require frequent contacts with the public via telephone or walk-in as relative to criminal offenses not requiring the physical presence of a police officer. A full range of clerical and typing duties to include a significant amount of data entry and information retrieval is necessary. Individuals will exercise natural and independent judgment in application of standard practices and procedures. Performs related work as required. LICENSING REQUIREMENTS: Driver's License Required - N Type - N/A Endorsements - N/A OTHER REQUIREMENTS: Must be able to pass a thorough background investigation. Pre-employment keyboarding test (typing speed) minimum score is 35. ESSENTIAL FUNCTIONS: Note: This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. # Code Essential Functions 1 L Regular and reliable attendance in compliance with given schedules is a mandatory requirement of this position. Schedules may be subject to change with or without advance notice 2 S Assists callers by answering the phone, taking messages, and referring callers to the appropriate department or individual. 3 S Provides clerical support by assisting patrons or customers, providing general or specific information, processing requests for services, researching information, compiling information, maintaining general office records which could include time and attendance, processing the mail, and assisting with other services. 4 S Prepares and distributes department documents by compiling and reviewing information, presenting information for review and approval, completing reports and distributing to appropriate departments or parties. 5 S Maintains department inventories by reviewing items on hand, assisting with purchases, and ordering general supplies. 6 S Supports the work of other clerical support staff, volunteers or interns, by acting as a lead worker, training employees in routine office functions and monitoring progress. JOB REQUIREMENTS: Formal Education Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. Experience Over one year up to and including two years Position : 169022 Code : 169-44 Type : INTERNAL & EXTERNAL Location : POLICE ADMINISTRATION Grade : NE 104 Job Family : 43-9061.00 OFFICE CLERKS, GENE Job Class : SR ADMIN CLERK Posting Start : 10/29/2024 Posting End : 11/13/2024 HOURLY RATE RANGE: $15.50-$19.38 City of Wichita Falls, TX

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