Seamstress - Bridal Flagship Job at Fourth Floor, New York, NY

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  • Fourth Floor
  • New York, NY

Job Description

Our client, a high-end bridal store, is seeking an Alterations Specialist to oversee and supervise the alterations team to ensure exceptional post-sales operations and customer experience!

Responsibilities:

  • Supervise post-sales operations, including monitoring team KPIs and administrative processes.
  • Maintain regular communication with Store Manager to align on post-sales goals and performance objectives.
  • Provide professional advice to clients regarding dress alterations, ensuring client satisfaction.
  • Ensure quality control of dresses within set deadlines.
  • Manage and optimize team schedules based on business needs.
  • Deliver internal communications effectively to the alterations team.
  • Support the Store Manager in training the team effectively.

Qualifications

  • Strong organizational and planning skills
  • Customer-centric approach
  • Ability to lead a team
  • Attention to detail

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