Location(s) Chesterfield, Missouri Details Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Position Summary: This role plays an important role by delivering full cycle training that translates into productive and successful sales managers and agents. The right person will identify training needs, collaborate with home office and field stakeholders, design and deliver curriculum for onboarding, initial and ongoing training, track desired outcomes, report metrics and maintain training materials. Position Responsibilities: Conduct skill gap analysis to identify training needs Collaborate with home office and field stakeholders to clarify expectations, needs, establish desired outcomes and deliverables Effectively apply knowledge of instructional design and adult learning theory to the design and delivery methods of new training programs. Utilize multimedia technology, eLearning and electronic performance support as part of a blended approach. Deliver onboarding, initial and ongoing training for sales managers and agents Collect feedback from attendees and their managers post training Track and report metrics that summarize results and model outputs, suitable for multiple audiences including Kemper Senior Executives Maintain current records, updated training material, curricula, and costs Suggest needed changes to increase the effectiveness and efficiency of training programs Work collaboratively with field training team to gather information, take ownership of deliverables, and meet deadlines and established budgets Support the continuous exchange of best practices, learning and information across all teams within Kemper Life Other duties as assigned. Position Qualifications: A Bachelor’s degree or equivalent experience 3+ years of sales training experience. Insurance or financial services experience preferred. Experience as the subject matter expert on project teams Advanced PowerPoint and Excel skills Ability to drive the ideation, design and delivery of field sales training solutions in close collaboration with a range of partners including business owners, field partners, technology, operations, legal & compliance, and corporate training. Strong customer focus and should be able to collaborate with users to understand and anticipate their needs and translate them into training requirements. Ability to create and manage an effective learning environment Experience tracking, managing and displaying KPIs and training metrics in a manner that creates actionable information Experience coordinating logistics of travel to and from training events, including but not limited to lodging, air, rail or car travel, and banquet management Knowledge of insurance sales processes desired Excellent design skills; strong oral communications and presentation skills High collaborative skills and ability to interface across organizational levels and cultures Strong organizational skills with ability to meet tight deadlines in a fluid, fast-paced environment Strong communication, organization and presentation skills Ability to build effective partnerships and exhibit positive impact on business objectives A thorough understanding of instructional design, adult learning and training methodologies Experience working with current training technology and multimedia tools and applications Sponsorship is not accepted for this opportunity This position will be based out of our Chesterfield, MO office. Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
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