Job Description

What you'll do:

1. Serve as a leader on the team reporting to the Head of Global Security Operations.
2. Manage and provide oversight of our physical security operations function in the Americas region and support the wider team globally as required.
3. Work closely with Stripe's business leads, workplace teams and external business partners to optimize the team to scale with business needs.
4. Build, review, and refine policy and procedure guidance documents for security practices, user operations escalations, event management, crisis management, and incident documentation.
5. Partner with functional, business and vendor teams across the company to conduct risk, threat and vulnerability assessments to identify and document Stripe's most impactful risks. Recommend and deploy appropriate mitigation strategies.
6. Effectively manage services providers, ensuring an effective risk-based programs operating within a developed set of standard operating procedures. Provide feedback through service level agreements, quarterly business reviews and agreed key performance indicators.
7. Forecast budgets accurately, make improvement and cost-efficiency suggestions and manage operations to budget.
8. Create and administer employee education programming to increase security awareness levels throughout the regional offices as we continue to develop a culture of security that protects Stripe and our users.
9. Collaborate with business continuity, crisis management and environmental, health & safety teams to ensure emergency incident and crisis response plans are in place and tested regularly.
10. Provide security design expertise and project management in relation to new office builds and expansion efforts throughout the region.
11. Spearhead the planning and execution of proactive, innovative security programs and projects to reduce risk to Stripe.

Qualifications:

1. At least 5+ years’ experience working at a multinational company, with responsibility for regional security operations in the Americas.
2. Hold a degree in a security or risk related field and/or be certified through ASIS International with a CPP or similar designation that demonstrates an active interest and desire to continually develop in your professional field.
3. A solid understanding of core physical security risks and threats, and experience in developing effective and measurable programs in an international setting.
4. A strategic mindset with a service attitude, constantly working towards satisfying the needs of our users.
5. Be a great communicator and solid project manager, able to effectively prioritize and advance a large number of projects happening simultaneously, often on tight deadlines.
6. A highly developed network of resources, cultivated through years of building relationships in the security industry, government and the tech community to ensure your effectiveness in a wide region with complex geopolitical, cultural, and business environments.
7. Extreme organizational skills, hyper-responsiveness, and leadership excellence.
8. Be able to travel internationally (when restrictions allow) up to 25% of the time, sometimes at short notice.
9. Demonstrated experience in proactively and collaboratively assessing and mitigating organizational risks and challenges to deliver successful outcomes.

Hybrid work at Stripe

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Compensation:

Pay and benefits

The annual US base salary range for this role is $161,400 - $242,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

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