Job Description

Job Title:  Operations Manager (Airport Operations) 
Job Location:  San Diego-USA-92102 
Work Location Type:  On-Site 
Salary Range:  $83,495.39 - 104,368.51

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

At LSG Sky Chefs, we don’t just deliver meals—we deliver premium in-flight experiences with the precision and care of a Michelin-star kitchen. Behind every on-time flight catering operation is a high-performing transportation team, and we’re looking for a T ransportation Operations Manager to lead the way at our San Diego, CA facility. – Location: 675 Gateway Center Dr a, San Diego, CA 92102

This is your opportunity to step into a high-impact leadership role where logistics meets culinary excellence. If you're a seasoned transportation or logistics professional who thrives in a fast-paced, dynamic environment—this is where your career can truly take off

What We Offer – Start Strong from Day One
• Medical, Dental, Vision – Day 1 eligibility
• Employer-paid Life Insurance & AD&D – Day 1 eligibility
• Flight Benefits
• Tuition Reimbursement
• Paid Vacation, Sick Leave, and Holidays
• 401(k) with Company Match
• Free Meals and Parking On-Site
• Career Advancement Opportunities within a Global Company

Main Accountabilities

 Strategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.
 Responsible for department costs to budget through effective manpower planning, scheduling and overtime usage
 Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulations
 Ensure on-time and accurate production in the preparation of food/equipment and catering of flights
 Investigate customer quality issues, develop and implement corrective actions
 Maintain an ongoing, positive and pro-active relationship with all internal and external customers
 Attend the daily operations briefing
 Ensure par levels of customer inventory and customer specific goods 
 Provide data for the development of an annual business plan and budgeting for the department
 Ensure optimal deployment of human, technical and material resources in the department
 Initiate and control continuous optimization of processes
Leadership
 Ensure that the area of responsibility is properly organized, staffed and directed
 Guide, motivate and develop the subordinate employees within the Human Resources Policy
 Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
 Make the company's values and management principles live in the department(s)
 Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
 Participate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety

 

Knowledge, Skills and Experience

What We’re Looking For
• Bachelor’s degree preferred, or equivalent relevant experience
• 3–5 years of experience in transportation/logistics management (high-volume, time-sensitive environment preferred)
• Proven track record of improving operational KPIs and reducing costs
• Solid knowledge of federal safety and food-handling regulations (OSHA, FDA, USDA, EPA)
• Experience managing variable production systems and schedules
• Strong leadership, analytical, and organizational skills
• Technologically savvy: proficient with Microsoft Office and logistics management software
• A strategic thinker who thrives under pressure and leads by example

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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