Desktop Support Analyst Job at firstPRO 360, Jacksonville, FL

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  • firstPRO 360
  • Jacksonville, FL

Job Description

Job Description

Stable and growing company has an immediate need for a Deskside Support Technician. In this role, you will work as the go-to IT person for a small regional office while also supporting the overall ticket queue company-wide. Much of this work is hardware support, including the ability to deploy, support and troubleshoot hardware (PC's, laptops, printers), AV equipment, support the phone system, and more.

This is a great opportunity to work at a reputable company. This company offers full benefits, weekly telecommute options, competitive salaries, casual dress around the office, 401K matching, and much more!

Requirements:

  • 3+ years of IT Deskside support experience level 1 and level 2 - laptops, desktops, printers, phones, remote access systems, etc.
  • Excellent phone and deskside etiquette.
  • Solid foundation and understanding around MS Suite, LAN and WAN, IT hardware including PC's, Laptops, and Printers.
  • Pluses - Adobe, phone support, video conference equipment support; Office 365 experience.

Job Tags

Casual work, Work at office, Immediate start, Remote work,

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