Job Description

Job Description

Job Description

Overview:

The Events & Rentals Coordinator at Arena Stage plays a crucial role in supporting the execution of events and the cultivation of client relationships. This position is primarily responsible for handling administrative tasks, responding to inquiries, conducting facility tours, and occasionally managing smaller events. The Coordinator works closely with the Events & Rentals team to ensure smooth operations and maintain the high standards of service that Arena Stage is known for. This role serves as a stepping-stone to higher-level positions within the Events & Rentals department.

Responsibilities:

• Assists in managing client relationships by responding to inquiries and providing information about Arena Stage's event spaces and services.
• Supports the logistical aspects of event planning by maintaining event calendars, coordinating room reservations, and assisting with setup and breakdown checklists.
• Collaborates with other departments to gather necessary information for event execution, ensuring clear communication of client specifications.
• Helps address client needs and concerns by routing inquiries to appropriate team members and following up to ensure resolution.
• Assists in implementing event procedures by creating and updating standard operating procedures and checklists.
• Supports the Business Office by gathering necessary information for event invoicing and maintaining accurate financial records for each event.
• Collects and organizes client feedback after events to assist in evaluating event success and identifying areas for improvement.
• Contributes to marketing initiatives by maintaining up-to-date information about rental spaces and assisting in the creation of promotional materials.
• Conducts facility tours for potential clients, highlighting the features and capabilities of Arena Stage's event spaces.

Requirements:

• 1 year events & rentals or related experience (full or part time); an associate's or higher degree in a related field (theatre, hospitality, marketing) can substitute for up to six months of experience.
• Arts background or passion preferred.

Schedule:

This position will work approximately 24 hours per week on a schedule to be set with the Lead Manager of Events & Rentals.

Offers of employment at Arena Stage are contingent upon a satisfactory criminal background check and/or professional reference check as allowed by employment law in the District of Columbia.

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