Job Description

HIRING NOW!!

District Manager - Higher Education Food & Beverage Operations with Compass-USA

Chartwell’s Higher Education is seeking a District Manager for our growing business in the Bay Area, California . Our District Manager will be responsible for five University accounts.

While leading a cross-functional team, you will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support the communities we serve. The selected candidate must be innovative, talent-driven, and manage our offerings to clients by creating partnerships that result in a mutually rewarding experience.

• Salary - $160,000-$175,000... .*based on skill, experience, and work history
• PLUS = $$ Bonus Potential
• Company vehicle provided
• 75% travel within the market area, with overnights

KEY RESPONSIBILITIES:

• Leads, manages, and encourages a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding service
• Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.)
• May serve on the regional leadership team; participate in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
• Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long-term implications
• Supports senior leadership in setting the cultural tone in the district and region; meets regularly with the team and partners to ensure full visibility, understanding, safety, and accountability
• Serves as representative/brand ambassador of the territory; attends client and community engagement events
• Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in the full sales and retention process
• Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts
• Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement
• Champions development, performance evaluations, succession planning, and building single- and multi-unit leadership skills, such as a full understanding of all roles within the operation; support team with tools and systems
• Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting

QUALIFICATIONS:

• Bachelor’s degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in place of degree
• Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.
• Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies.
• Has the ability to think quickly, analytically, strategically, and accurately
• Shows expert client relationship, influencing, presentation, listening, and communication (written and verbal) skills
• Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient
• Demonstrates initiative, ownership, multitasking, prioritization, and organization skills

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