Job Description

Reports to : Program Manager, New York Community Center

Women for Afghan Women (WAW) is a grassroots, civil society organization dedicated to securing and protecting the rights of disenfranchised Afghan women and girls in Afghanistan and New York, particularly their rights to develop their individual potential, to self-determination, and to be represented in all areas of life. WAW advocates for women’s rights and challenges the norms that underpin gender-based violence wherever opportunities arise to influence attitudes and bring about change.

Position Summary

The Caseworker is a full-time position at WAW’s New York Community Center (NYCC) and reports directly to the Program Manager. The Caseworker is responsible for working on various client’s cases in a timely manner, supporting the Staff Attorney alongside the case management team. The Caseworker will provide services as needed, always using a strength-based approach. The caseworker will work with external organizations and agencies to maximize support for WAW’s clients

Location : 71-19 162nd Street, Fresh Meadows, NY

Responsibilities :

• Assist in implementing service plans determined by goals of clients, including reviewing service plans, identifying progress, and revising the plan as needed.
• Conduct safety assessment and safety planning with domestic violence survivors and assist them in obtaining safe shelter while their case is being processed.
• Accompany or arrange for clients who need support to other agencies, facilities, and appointments.
• Seek opportunities to partner and collaborate with organizations in the NYC area to maximize the resources of the NYCC.
• Manage in developing cases for clients required to appear at fair hearings.
• Refer clients to other organizations for additional services, (e.g. family legal services shelters).
• Advise clients about the services they are entitled to.
• Translate on behalf of clients.
• Assist the legal team filling USCIS forms for clients.
• Ensure all client information is entered into WAW’s database in a timely manner.
• Ensure the hard copy of clients’ case files are updated and securely stored.
• Draft profiles of WAW clients.
• Organizational Responsibilities
• Serve as a spokesperson on behalf of WAW at various programs, meetings, and functions when approved by the US country director and/or executive director.
• Translate for participants at monthly Women Circle sessions and other programs as needed, and must be organized and have great attention to detail.
• Help with the community outreach and other events when needed, and take part on other administrative tasks, special projects and assignments, as needed.
• Stay informed and updated about WAW’s programs in Afghanistan.

Qualifications

• Bachelor’s Degree, required
• Passionate and experienced in working with Immigrant and refugee community
• Ability to create a safe, respectful, positive, fun, and welcoming environment by modeling professionalism and utilizing positive reinforcement
• Excellent verbal and written communication skills
• Flexible and ready to manage multiple tasks and projects
• Patient and kind demeanor in the face of difficult or frustrating situations
• Language skills in Dari, Pashto, and/or Urdu preferred

Benefits: Matching 403(b) plan; Dental insurance; Health insurance; Vision Insurance; Life insurance; Paid time off

Schedule: Monday-Thursday, 9 am – 5 pm / Fridays 9 am - 1 pm

Ability to commute/relocate

This position is located in Queens, NY. Candidates must reliably commute or plan to relocate before starting work. (Required)

To apply, submit your cover letter and resume via email. Please type Caseworker, NY – [your last name] in the subject line and apply at your earliest convenience as we are looking to hire as soon as possible. No phone calls please.

Women for Afghan Women is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socioeconomic status, marital or veteran status, pregnancy status or sexual orientation.

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