Bank of America Desktop Support Job at TEKsystems, Phoenix, AZ

N0w1bU10VS9hbVRVNEozQWJ2UzJRVmNRRlE9PQ==
  • TEKsystems
  • Phoenix, AZ

Job Description

Job Description

Job Description

Job Description

Bank of America is looking for a solid Desktop Technician that has roughly 3-5 years of IT experience in performing break-fixes, along with having a solid Windows troubleshooting background. Provides enhanced end-user computing support. Performs analytical, technical, and administrative work in planning, installing and supporting new and existing computer equipment and business critical software under moderate supervision. Resolves more complex issues. Rapidly installs new hardware, software, and maintains existing hardware. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

- Strong customer service skills in various client-interfacing technical support roles. Strong Desktop and Application support skills. Strong support skills with Windows 10 and MS Office 365. Proficient experience with Level-2 Incident Resolution. Proficiently resolves technical problems of diverse scope where analysis of data requires evaluation of identifiable factors. Ability to troubleshoot network connectivity issues. Rapidly completes Service Requests to install new hardware, software and maintain existing hardware. Ability to efficiently prioritize and complete multiple tasks with minimal supervision. Contributes to meet team deliverables on time and effectively contribute in project workstreams. Provides off hour support as needed. Excellent communication, presentation and organizational skills. Contributes to meet team deliverables on time and effectively contribute in project workstreams. Provides off hour support as needed. Excellent communication, presentation and organizational skills.

Job Tags

Similar Jobs

The Menninger Clinic

Social Work/Counseling Intern Job at The Menninger Clinic

 ...based on your class schedule. Attendance at the monthly Social Work/LPC Administration Meeting (Second Tuesday of the month from 12:00 ...  ...on-the-job experience in clinical social work and counseling. Interns receive intensive supervision including weekly individual... 

Optum

Float Pharmacist - Community Job at Optum

 ...clinic pharmacies, medication management and more - are leading the way to a new level of care. Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Groups family of businesses. We are part of a leading information and technology-enabled... 

CVS Health

Pharmacy Manager Job at CVS Health

 ...partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all,... 

Catering by Michaels

Catered Event Function Director Job at Catering by Michaels

 ...Description: Function Director The Function Director is a key event support position, responsible for the on-site management and execution of Catering by Michaels events by working with front of house staff and with our Event Coordinators. Duties: Specific... 

Petco

Sr. Digital Product Manager, Petco.com CMS Job at Petco

 ...you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our...