Job Description

Description:

Function Director
The Function Director is a key event support position, responsible for the on-site management and execution of Catering by Michaels events by working with front of house staff and with our Event Coordinators.

Duties:

Specific Responsibilities:

1. DIRECTION OF THE SERVICE STAFF
   • Sign in staff upon arrival and ensure proper work attire. Report hours to the staffing director.
   • Delegate set-up, function, and breakdown tasks to each individual staff member.
   • Review event details and timeline with FOH and BOH.
   • Assist in the training of new service and event personnel.
   • Supervise all staff, holding them to the highest standard of service and professionalism.
2. EVENT LOGISTIC INFORMATION
   • Be proficient in all elements of Catering by Michaels service including event set-up, sweep and swap service, buffet design and décor, bartending, cooking, equipment operation, etc.
   • Discuss all essential event information and instructions with the Event Coordinator and Management Team.
   • Develop an event plan based on the venue, set-up time, rentals, and staffing allotted.
   • Verify the quantities and distribution of rentals, linens, equipment, and beverages with the Event Coordinator.
   • Guarantee event execution to the expectation of the coordinator and client.
3. CLIENT INTERACTION
   • Uphold a positive attitude and professional manner while working with clients and guests.
   • Serve as a liaison between client and event staff.
   • Instill confidence in the client by handling any questions, concerns, or problems that may arise.
   • Build a lasting, working relationship with clients and vendors.
4. POLICY ENFORCEMENT
   • Enforce standard Catering by Michaels operating procedures.
   • Comply with venue, vendor and client rules and regulations.
   • Complete detailed and accurate paperwork at the end of each event, and submit in a timely manner.

Associated Responsibilities:
• Establish effective relationships that result in working closely with Sales and Operations teams, and Clients.
• Bring leadership skills and expertise to the workplace, and serve as a role model to fellow employees.
• Due to the nature of the hospitality industry, most shifts will be during nights, weekends, and holidays. Candidates must have the flexibility and consistency in their schedule to work traditional catering hours.

Reporting Relationships:
This position reports directly to the Staffing Manager. While working at an event site, the Function Director will take instruction from the Event Coordinator and Management Team. A Function Director interfaces regularly with other members of the Catering by Michaels team, venue staff, vendors, and third-party event planners to ensure high quality service and event execution.

Qualifications:

CANDIDATE PROFILE
• A minimum of 3 years experience in the hospitality industry, with at least 1 year in a leadership role. The ideal candidate will have 5 to 7 years of experience in the hospitality industry, with at least 3 years in a leadership role.
• Strong problem-solving skills with the capacity to think on your feet and produce effective solutions.
• The ability to motivate, lead, and encourage staff and coworkers.
• Extensive knowledge of food presentation and catering equipment.
• Proficiency in food safety and sanitation and safe alcohol service.
• Consistently performs duties with an above-average work ethic and level of dependability.
• Possesses a high standard of personal appearance and impeccable hygiene.
• Effective verbal and written communication with people from a variety of backgrounds. The ideal candidate will be able to speak and understand basic Spanish.
• Candidates must own or have access to a vehicle; public transportation will not be sufficient.

Salary and Benefits:
• Salary range is $30,000 to $50,000 plus gratuities. Compensation commensurate with experience.
• Full benefits including health, dental, vision, paid vacation, and 401k with company match.

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