Virtual Hotel Reservation Assistant Job at Newport Associates, Charlotte, NC

  • Newport Associates
  • Charlotte, NC

Job Description

Are you passionate about creating unforgettable travel experiences? Do you have a knack for superior customer service? If so, we have the perfect opportunity for you! Our company, with over 70 years of dedicated service to clients worldwide, is seeking enthusiastic individuals to join our team as Travel Professionals. No prior experience is necessary; we provide comprehensive training to set you on the path to success. Position: Travel Professional Location: Remote (Work from Home) Job Type: Full-time or Part-time Core Responsibilities: Concierge-Level Service: Be the primary point of contact for our travelers, offering high-touch premium concierge-level service from the inception to the completion of their journeys. Responsive Communication: Respond promptly to telephone, email inquiries, and online travel submissions, ensuring excellent communication and customer satisfaction. Booking Expertise: Research and book a wide range of travel packages, including airfare, hotels, tours, cruises, car rentals, and event tickets, utilizing top suppliers such as Expedia, Universal Studios, Princess Cruises, Avis, Delta, and more. Technology Mastery: Become proficient in using multiple web-based booking engines and travel resources to enhance your efficiency and effectiveness. Pricing and Payment: Handle pricing and cost calculations for changes or additional trip fees. Provide e-tickets and facilitate credit card payments over the phone. Qualifications: No Experience Necessary: We provide comprehensive training to equip you with the skills needed for success. Customer Service Excellence: Exceptional customer service abilities with a commitment to delivering memorable experiences. Communication Skills: Superior written and verbal communication skills to effectively interact with clients and partners. Organizational Skills: Strong organizational abilities with the capability to prioritize and multitask in a dynamic environment. Benefits: Flexible Schedule: Enjoy the freedom of a flexible work schedule, allowing you to balance work and personal commitments. Agent Certification: Gain valuable industry knowledge and official certification as a travel professional. Employee Discounts: Access exclusive discounts on travel services, ensuring you experience the joy of travel firsthand. Embark on a rewarding journey with us, where your enthusiasm for travel meets a supportive learning environment. Apply now and be part of a team that is redefining the travel industry.We offer in depth training and mentorship, positioning you for success. Explore this exceptional business opportunity. If you're ready to take off with a dynamic team, we'd love to hear from you. Apply Now - Your Adventure Awaits! Please note that our hiring process is ongoing, and positions may be filled before the job post expiration date.

Job Tags

Full time, Part time, Remote job, Work from home, Worldwide, Flexible hours,

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