Job Title: Virtual Appointment Setter (Work From Home)
Job Location: Remote
Responsibilities:
Outbound Calls: Initiate outbound calls to prospective clients who have expressed interest in our travel services or who fit our target demographic.
Qualifying Leads: Engage with potential clients to determine their travel preferences, budget, and timelines to assess their readiness for a consultation.
Appointment Scheduling: Efficiently manage calendars to schedule appointments for our travel advisors, ensuring optimal utilization of their time.
Information Sharing: Provide accurate information about our travel packages, promotions, and services to generate interest and excitement among potential clients.
Follow-Up: Conduct timely follow-up calls with leads who have shown interest but have not yet scheduled appointments, to maintain engagement and convert them into booked consultations.
Database Management: Maintain comprehensive records of client interactions, appointments scheduled, and relevant information using our CRM system.
Requirements:
Excellent Communication Skills: Strong verbal communication skills with the ability to articulate information clearly and persuasively.
Customer Focus: A customer-centric approach with the ability to understand and address the unique needs and preferences of each potential client.
Organization and Time Management: Proven ability to prioritize tasks, manage multiple calendars, and work efficiently in a fast-paced environment.
Persistence: Resilience and persistence in engaging with leads, overcoming objections, and securing appointments.
Attention to Detail: Accuracy in recording client information and scheduling appointments to ensure a seamless experience for both clients and travel advisors.
Team Player: Collaborative attitude with a willingness to support team goals and contribute to the overall success of the agency.
Benefits:
Training and Development: Opportunity for training and development to enhance your skills in sales, communication, and customer service.
Performance Incentives: Competitive compensation package with performance-based incentives for achieving appointment-setting targets.
Travel Discounts: Access to exclusive travel discounts and perks for personal travel arrangements.
Dynamic Work Environment: Join a dynamic and supportive team environment where your contributions are valued and recognized.
Career Growth: Potential for career advancement within the travel agency, with opportunities to transition into roles such as travel advisor or sales manager.
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