The Garage Valet Attendant is a customer service position involving parking and retrieving vehicles for customers. The primary responsibility of a garage valet is to provide a positive and efficient parking experience for customers and to make a fantastic impression through every interaction by engaging with our guests and customers in a positive and friendly manner, giving them the best experience possible while providing safe and efficient service.
Keep the safety of self and others in mind at all times.
Park customers' vehicles in designated parking spots, ensuring they are parked safely and securely, minimizing the potential for accidents.
Keep track of keys and vehicles throughout the garage.
Provide exceptional guest experience.
Maintain organization at operation.
Be enthusiastic about the job, creating a positive environment for the customers and teammates to enjoy.
Use professional communication and VPNE-approved language choices.
Help facilitate transition at the end of the shift.
Provide information about the garage, such as the hours of operation, rates, or any special promotions upon request.
Always maintain a neatly groomed appearance.
Cleaning duties as assigned.
Adhere to the VPNE attendance policy.
Adhere to all safety protocols and procedures, including wearing appropriate safety gear and promptly reporting any hazards or incidents.
Ability to fill out damage or accident supports.
Must be at least 18 years old.
Able to smile during customer interactions.
Possess an upbeat personality, a willingness to go the extra mile, and a strong work ethic.
Maintain uniform standards when on job premises.
Ability to read, write and verbally communicate in English.
Ability to move quickly.
Ability to organize cars efficiently.
Ability to stand for long periods.
Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle.
Ability to lift a minimum of 50 lbs.
Possess a valid Driver's License.
Be able to pass a criminal background check and RMV check.
Ability to create relationships with customers.
Be organized.
Clean driving record deemed insurable by VPNE's current insurance provider.
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