Job Description

Triage RN Registered Nurse - Family Medicine Outpatient Clinic

Provides professional nursing care to a specified group of patients in a variety of ambulatory care settings. Join Cleveland Clinic Weston Hospital's team of caregivers that remain on the leading edge of technology and education all while consistently providing patient-centered healthcare. As part of Cleveland Clinic's Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale metro area and Florida. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a telephone triage nurse, you will help patients determine what type of care they need over the phone. You will conduct a verbal assessment of patients and help decide if they need to seek emergency treatment, make an appointment with a doctor, or treat themselves at home. Your primary duties include but are not limited to: * Collect information from patient callers to assess their condition. * Make recommendations for further care. * Provide education and counseling to patients over the phone. * Consult with physicians about patient care needs. * Schedule appointments or referrals for patients. * Work with medical records technology. The potential future caregiver is someone who: * Is an experienced RN. * Able to work onsite in Weston, FL. This is not a work from home position. * Has superior verbal communication skills. * Has strong clinical and assessment skills. * Experienced with Epic EMR. At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. Job Responsibilities: * Assess health status by completing a nursing assessment. * Performs telephone triage. * Notifies physician/LIP of abnormal findings. * Establishes a care plan in collaboration with the patient, family, and health care team. * Collaborates with care coordinators to ensure smooth and effective transitions of care. * Assists with specialized diagnostic and therapeutic procedures. * Assist with specialized patient care equipment as required by the clinical department and medical specialty assigned. * Administers medications and treatments as ordered by physician/LIP and monitors patients for response. * Initiates CPR and other emergency measures. Covers other nursing roles within the department * Provides health education to patients and families. Develops, evaluates, adapts, and documents education to learning needs. Assists in preparation of the department specific education for patients and colleagues. * Facilitates smooth operation of the ambulatory areas. * Participates in quality initiatives, process improvements, and research activities to improve patient outcomes, patient experience, and patient safety. * Maintains professional growth and development in the nursing field and identified annual core competencies. * Other duties as assigned. Education: * Graduate of accredited school of nursing. BSN preferred. Certifications: * Current state licensure as a Registered Nurse (RN). * Basic Life Support (BLS) through American Heart Association (AHA) required. * In areas performing moderate sedation procedures and/or cardiac stress testing, must have current Advanced Cardiac Life Support (ACLS) through American Heart Association (AHA) Certification within 6 months of hire. * Any registered nurse or advanced practice nurse must obtain a cancer specific certification or demonstrate ongoing qualifying education within the timeframe of the facilities accreditation cycle, if they work in medical oncology, radiation oncology, cancer center or cancer clinic and/or administer chemotherapy within an accredited Cleveland Clinic facility. Competencies (Complexity of Work): * Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. * Must be able to work in a stressful environment and take appropriate action. * Professional behavior/appearance required, ability to focus on patient safety, teamwork, patient outcomes, patient experience and quality improvement. * Strong communication and interpersonal skills. Work Experience: * Minimum one year recent experience as a Registered Nurse. * If current Cleveland Clinic Caregiver in ambulatory Cleveland Clinic setting transferring into a RN role but remaining in the same current ambulatory Cleveland Clinic setting will consider current LPN, Medical Assistant, and/or other unlicensed clinical healthcare experience (e.g. Dialysis Tech., Ambulatory CT., in lieu of RN experience, or if current Cleveland Clinic Caregiver in a clinical role within the same specialty area as ambulatory area transferring into will consider current LPN, Medical Assistant, and /or other unlicensed clinical healthcare experience(Dialysis Tech. , Ambulatory CT., Inpatient PCNA, inpatient C.T., Inpatient LPN, in lieu of RN experience. Current demonstrated clinical competence. Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires corrected hearing and vision to normal range. * May requires some exposure to communicable diseases or bodily fluids. * Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. * Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Personal Protective Equipment: * Follows Standard Precautions using personal protective equipment as required for procedures. Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

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