Are you seeking an opportunity to expand your skills and knowledge as an Operator? Look no further and apply today. Opportunity: Traffic Customer Service and Data Entry Operator Location: Thomaston, GA Job Type: Full-Time, Hourly, On-site Salary: $17.80/hr (commensurate on experience/qualifications) Who we are: Maldonado-Burkett, LLP (M-B), a Texas based Engineering firm established in 2007, has an immediate opening in Thomaston, GA for a Traffic Customer Service and Data Entry Operator/ CHAMP Dispatcher. M-B nurtures a culture where team members are supported, included, and empowered to make meaningful decisions. We have steadily grown to six offices across Texas and Georgia with more than 100 team members. We offer generous opportunities for career development and growth. If you're looking for an opening where you can make an immediate impact, we welcome your application. Work Perks: Health / Dental / Vision with Employer Contribution Employer Matched 401(k) Health Savings Account Employer Paid Life Insurance Paid Holidays and PTO Accrual Professional Development Opportunities
What we are looking for: M-B is currently hiring a Full-Time Traffic Customer Service and Data Entry Operator to be based out of the District 3 Operation Center in Thomaston, GA. This is an entry-level role that provides on-the-job training. The position necessitates physical presence at the client's location with limited prospects for remote or work-from-home opportunities, subject to the client's needs or requirements. Since operations are conducted 24/7/365, employees may be required to work holidays, weekends, and special events. This site is not accessible via public transportation; reliable transportation will be a requirement.
How you'll make an impact at M-B as a Traffic Customer Service and Data Entry Operator: M-B DOC Operators are contractors working for the Georgia Department of Transportation with oversight of 31 counties in the district. Shifts will include but not limited to:
What it takes to be successful as a Traffic Customer Service and Data Entry Operator:
Data Entry Skills-must be proficient in Microsoft Word and Excel Experience in Call center, extensive customer service background. Previous experience working in a position which includes heavy telephone, radio and computer usage. 911 Operator or dispatching preferred Must be able to multitask. Demonstrated proficiency in dispatching field personnel via radio. Effective written and verbal communication skills to include the use of proper English, diction, grammar and spelling. Demonstrate an ability and interest in learning new computer programs. Demonstrate an ability and interest in reading, interpreting and communicating technical information. Demonstrate a willingness and ability to solve problems, prioritize duties and complete required tasks effectively. Ability to learn the principles, procedures and techniques involved in incident/congestion management and general traffic signal design. Ability to utilize integrated software along with radio, voice, email, data communications. Ability to obtain and disseminate relevant information from a variety of resources includi
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