Job Description

Trade, Transportation and Order Fulfilment Specialist

Join to apply for the Trade, Transportation and Order Fulfilment Specialist role at ABB.

At ABB, we help industries outrun leaner and cleaner. In this role you will be responsible for local import/export operations, supervise customs brokers, ensure compliance, prepare export/import documentation and guide smooth execution of trade activities within a local unit.

Work Model

Based in our Cleveland, OH location.

Responsibilities

• Manage customer orders via SAP and EDI, ensuring accuracy in pricing, data, and timely communication.
• Serve as the main customer contact, resolving order, shipping, and payment issues by coordinating with internal teams.
• Arrange domestic and international shipments, working with freight forwarders, 3PLs, and warehouse vendors for efficient logistics.
• Prepare and maintain all required export/import documentation in compliance with U.S. and international trade regulations.
• Monitor and resolve trade compliance holds using GTS, perform audits, and collaborate with customs brokers to ensure proper clearance.
• Support process improvements, analyze order fulfillment metrics, and help achieve team KPIs and inventory accuracy.

Qualifications

• Bachelors degree with 5+ years of related experience, or equivalent combination of education and experience (Associates + 7 years, or HS Diploma + 9 years).
• Advanced knowledge of U.S. export/import compliance, boycott regulations, and hazardous materials shipping (IATA).
• Strong knowledge of logistics, supply chain and order fulfillment processes; SAP experience preferred.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Experienced in import/export documentation and international trade regulations, including INCO terms.
• Strong planning, organizational, and communication skills.
• Experience working in cross?functional, multicultural teams is a plus.
• Candidate must have authorization to work permanently in the United States without sponsorship.

Benefits (summary)

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan with a Health Savings Account.
• Choice between two dental plan options: Core and Core Plus.
• Vision benefit.
• Company paid life insurance (2X base pay).
• Company paid AD&D (1X base pay).
• Voluntary life and AD&D 100% employee paid up to maximums.
• Short Term Disability up to 26 weeks Company paid.
• Long Term Disability 60% of pay Company paid, with option to buy?up to 66 2/3% of pay.
• Supplemental benefits 100% employee paid (accident insurance, hospital indemnity, critical illness, pet insurance).
• Parental Leave up to 6 weeks.
• Employee Assistance Program.
• Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption.
• Employee discount program.
• 401k Savings Plan with Company contributions.
• Employee Stock Acquisition Plan (ESAP).
• ABB provides 11 paid holidays. Salaried exempt positions receive vacation under a permissive time?away policy.

Employment

Full?time. Job function: Management and Manufacturing. Industries: Appliances, Electrical, and Electronics Manufacturing.

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