Job Description

Customer Service Coordinator

Position Overview

Ultimate Staffing Services is actively seeking a dedicated Temp-to-Hire Customer Service Coordinator for a client in the service industry located in La Cañada Flintridge, CA. This role offers an opportunity to work in a dynamic environment where exceptional communication and client relations are paramount.

Responsibilities

• Serve as the primary point of contact for clients, handling inquiries and service requests.
• Communicate frequently via phone, email, and text to coordinate appointments, follow-ups, and service updates.
• Maintain accurate records and documentation of client interactions and service agreements.
• Assist with administrative tasks, including data entry, invoicing, and reporting.
• Collaborate with internal teams to resolve service-related issues efficiently.
• Provide exceptional customer service, ensuring a positive experience for all clients.

Qualifications

• Prior experience in client relations, customer service, or administrative support.
• Strong verbal and written communication skills, with the ability to manage high-volume text communication.
• Excellent organizational skills with attention to detail.
• Proficiency in Microsoft Office and CRM systems.
• Ability to multitask in a fast-paced environment.

Additional Details

This is a great opportunity for someone who enjoys frequent client interaction and thrives in a fast-paced, service-driven environment. If you excel at multi-channel communication and customer coordination, we'd love to hear from you!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Local area,

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