Job Description

Job Description

Job Description

Job Summary:

The Technology Support & Network Specialist ensures the smooth operation of our technological infrastructure and provides superior help desk services. They work with a team of front-line technologists providing technical support to students, faculty, staff, and other constituencies. The Technology Support & Network Specialist possesses a blend of specific Apple, Google Workspace / Gmail, and Windows technical expertise, as well as superior team collaboration skills, and is a strong individual contributor to the department.

This is a full-time, fully-benefited, 12-month, non-exempt position. We encourage applicants from underrepresented groups to apply.

Education/Experience:

• Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
• Minimum of three or more years of experience working in an educational setting or with K-12 students required.
• Strong Mosyle or JAMF MDM skills required.
• Minimum of three or more years of experience within a help desk or technical support environment required.
• Minimum of three or more years of experience in troubleshooting hardware, software, and network issues required.
• Proficient knowledge of Google Workspace administration including Gmail, Microsoft Windows and Office, and MacOS required.
• Certifications such as CompTIA A+, ITIL, COBIT, and/or Google Administrator preferred.

This position announcement is intended to describe the general nature and level of work being performed by employees assigned to this job title and the education and skills required. This is not intended to be a complete list of all responsibilities, duties, and skills that are required or may be required in the future.

LHPS conducts background checks, including fingerprinting, and drug testing, and may use a third-party administrator. Background checks will be performed in compliance with the Fair Credit Reporting Act. Lake Highland Preparatory School is an Equal Opportunity Employer.

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