Job Description
Responsive recruiter
Benefits: - 401(k) matching
- Bonus based on performance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace? Hand and Stone is seeking for a Spa Manager in Destin Florida. The ideal candidate will have a minimum 1-5 years of management/sales experience, preferably in a luxury hotel or spa environment and strong achievement spirit.
As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.
Please come join us if you: - Have a great personality and excellent interpersonal skills!
- Are you fluent in social media and enjoy creating content to drive customer engagement? We need someone who can help us grow our business and maximize profit and revenue
- Are a dynamic leader who can manage a diverse staff
- Have great communication skills and connect well with staff and stakeholders
- Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers' expectations)
- Are an empathic individual who can put yourself in someone else's shoes
- Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry
The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service. We believe in performance-based remuneration, so if you are constantly striving to achieve, want opportunities to be creative, and to own your personal progress, then you found the right place to work!
Responsibilities: - Overcome objections during the sales process and increase the membership base
- Perform data analysis that drives business decisions and success
- Use sound judgment, work independently, with minimal supervision.
- Plan and direct to meet the daily needs of the operation.
- Track staff schedules efficiently to optimize capacity, revenue, and profits.
- Maintain the utmost cleanliness and soothing ambiance of the premises
- Manage inventory effectively
- Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.
- Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.
- Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and procedures.
- Motivates and empowers the team to achieve high standards.
- A passion for people and sales
- Strong organizational/planning and computer skills
What's in it for you?- Competitive Compensation : Salary plus Monthly Sales Bonus and Quarterly Performance Bonus
- Flexible schedules made in advance to accommodate work / life balance
- Health Insurance, Tele-medicine and Company Matching Retirement
- Growth opportunities - our organization is expanding and we need leadership to support that growth
- Professional and safe work environment
- Paid Time Off along with a Complimentary Employee Membership and member pricing
All applicants must provide current resume and complete pre-interview assessments for further consideration. Only selected applicants will be contacted for interviews.
About Hand & Stone Massage and Facial Spa- Hand & Stone is a rapidly expanding massage and facial spa franchise. The chain has over 550 locations nationwide. Being part of the local Hand & Stone team means that you are joining thousands of professionals nationwide in growing a brand that brings relaxation and relief to hundreds of thousands of consumers each year.
You can learn more about Hand & Stone at
Here is a list of positions that typically transition well to this opportunity: Store Manager, Retail Management, Hotel Manager, Front Desk Manager, Managing Director, Resort Manager, Restaurant Manager, Bar Manager, Sales Manager, Gym or Fitness Manager and the assistant position to any of the job titles listed here. Whether you have worked or managed at franchise spas like Massage Envy or Massage Heights or maybe you have run a spa here in Destin like the Henderson or the Hilton in Miramar, regardless your experience may have prepared you for this role with our spa.
Compensation: $45,000.00 - $75,000.00 per year
At Our Hand and Stone locations, Opportunity Knocks!
We are Don and Maria Williams, Welcome to our family owned and operated Hand and Stone Massage and Facial Spas Maria and I wound up in the health and wellness industry by luck, because it found us. One particularly memorable day Maria called me from work, the stress she was under was terrible and she told me I was going to have to give her a massage when she got home. At that moment, I happened to be carrying the mail in from the mailbox and saw a postcard for the Grand Opening of the Winter Springs Hand & Stone location. Knowing that I had no massage skills of my own, I called and made us an appointment. Needless to say, we had a life changing experience and instead of becoming members, we chose to become supportive leaders.We are now blessed to have the privilege of being the caretakers and stewards to the spas and cultures we've created. Our job is to provide a safe and positive work environment for our highly skilled, licensed spa professionals. Frankly, I have this job today because I cannot do what our massage therapists and estheticians do every day. We take pride in providing a place where our teammates can come and share their gifts with the world, free from worry about all the stresses of operating a business. Hand & Stone handles all of the details so our service providers can focus on their clients.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Job Tags
Relief, Local area, Flexible hours,