ExtraHop Networks, Inc. At ExtraHop, we're on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the ability to detect, investigate, and respond to threats faster than ever before. Were proud of the work we do and the recognition weve received, including our recent Gartner Peer Insights award, which reflects the trust and satisfaction our customers have in our solutions. If you're passionate about innovation, dedicated to protecting digital infrastructures, and ready to make a real impact, we invite you to join our team and help us shape the future of cybersecurity. Duties and Responsibilities ExtraHops Solutions Architecture team is very different from many other consulting practiceswe focus on outcomes and customer success rather than racking up billable hours. As a member of our Solutions Architecture team, youll play a critical role in the success of our customers, products and position in the marketplace. Our Architects tackle the most difficult business and technology problems across a vast array of industries and technologies. As a Solutions Architect at ExtraHop, you will never be bored again. Conduct deep technical and business discovery sessions with Fortune 500 and Federal customers for the development of creative solutions to challenges uncovered. Analyze customer network topologies and application stacks; develop strategies to acquire high-value data from the wire. Profile industry-specific applications across a broad range of verticals; create technical assets and written collateral to support product improvement and marketing efforts. Conduct root cause analysis of high-profile technology problems and advise customers on their resolution. Develop custom tools using Python and JavaScript-based APIs to extend the functionality of the ExtraHop platform. Develop customized data analysis to monitor changing technical and business conditions in real-time. Create rich data visualizations to aid tactical investigations and realize strategic objectives. Design and implement ExtraHop product deployments to maximize time-to-value and ongoing positive technical outcomes. Create automated tools to streamline repeatable processes and maximize time spent building intelligent solutions. Conduct hands-on learning sessions with key customer personnel. Required Qualifications and Experience Were looking for a Solutions Architect who can help us grow to the next level as a company. As a starting point for this position, youll need the following background: Top-Secret active security clearance for onsite access. Bachelors degree or equivalent experience in computer science, engineering, or information technology Minimum of 3 years of experience in Information Technology, particularly networking and systems administration Experience in customer-facing positions; excellent interpersonal skills Understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols ( SQL, CIFS/NFS, HL7, Memcache, DNS) Familiarity with principles of internetworked applications and related technologies ( databases, caching, distributed systems, etc) Experience with scripting languages such as Python and JavaScript Excellent written communication skills Independence, motivation, and desire for practice ownership Familiarity with MITRE ATT&CK or other cybersecurity frameworks. $96,000- $123,000 + benefits
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