Job Description

Job Description

Job Description

Great experiences are delivered one interaction at a time.

Tactis is adding to its experience delivery team. A qualified Senior Customer Service Representative

has:

• Customer Service Experience. you have at least 3 years of customer service experience
• Ability to pass a background check. you have the ability to pass a background investigation.
• Education. you have a high school diploma or equivalent

About this position:

• Remote. this position works from a dedicated home office. 5% travel may be required.
• Regular. this is a full-time direct hire position.
• Contingent. this position is contingent upon contract reward.

Tactis is a full lifecycle customer experience agency working for organizations across all points of communication, combining human touch with digital expertise to create outcomes that matter. We design and implement intelligent solutions that ensure users have a personalized, consistent experience across all digital and human touch points.

Tactis is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Tactis, LLC is certified as a HUBZone Small Business Concern under the Small Business Administration. You will be asked to provide documentation to confirm your residency required to maintain this status.

This job posting is intended to describe the general nature of work being performed. It is not intended to be inclusive of all duties.

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