SAP IT Service Delivery Manager Job at MAHLE GmbH, Hawaii

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  • MAHLE GmbH
  • Hawaii

Job Description

Together, we move the world. As an international leading development partner and supplier to the automotive industry, we at MAHLE are passionate about developing innovative solutions for climate-neutral mobility of tomorrow. Our focus is on e-mobility and thermal management as well as further technology fields to reduce CO2 emissions, such as fuel cells or highly efficient, clean combustion engines that also run on hydrogen or synthetic fuels.

In 2023, the technology group with its approximately 72,500 employees generated sales of just under EUR 13 billion and with its 148 production locations and 11 major research and development centers, is represented in 29 countries. Join our MAHLE team! #StrongerTogether

Your Contribution

  1. Manage the delivery of SAP services in warehousing, production planning, and internal logistics.
  2. Oversee the work of global IT teams responsible for supporting SAP Shopfloor/Warehouse processes, ensuring collaboration across different time zones.
  3. Be responsible for planning, controlling, and executing the budget related to SAP Shopfloor/Warehouse operations within the IT department.
  4. Work closely with IT and business departments as part of global SAP projects, ensuring effective implementation of initiatives and process harmonization.
  5. Monitor and optimize production, warehousing, and logistics processes using SAP tools.
  6. Manage IT service delivery schedules and ensure compliance with SLA.
  7. Solve technical issues and oversee actions aimed at improving service quality.
  8. Prepare reports on operational performance, budget execution, and implement improvements in the IT area.
  9. Responsible for all aspects of operational IT service delivery following global standards and guidelines.
  10. Responsible for coordination of service contracts and oversight of the effectiveness of operational systems.

Your Experience & Qualifications

  1. Min. 5 years of experience in global IT SAP delivery organization.
  2. At least 2 years of experience in leading global service teams.
  3. Knowledge of SAP Production/Logistic Modules (familiarity with production, logistics, and warehousing processes within ERP systems).
  4. Certification (or knowledge) for ITIL Foundation.
  5. Very good communication skills in English language.
  6. Academic background: Computer Science or similar studies.
  7. Good knowledge of project management (manage budgets and deliver projects within financial constraints in the IT context).
  8. Strong leadership skills.
  9. Ability to work under pressure and in a fast-changing IT environment.
  10. Openness for business travels (around 10%).

Closing date for applications is 30th November 2024

Attractive salary package (incl. private medical care, Multisport, group insurance, Edenred prepaid cards)

Becoming a member of a fast-growing team in an innovative company with stable market position.

Possibility to work for a well-known brand, a leader in Automotive industry whose products are highly recognized worldwide.

Relocation bonus for candidates who are based more than 100 km from Wrocław.

Flexible work schedule and possible working from home solution (home office).

We will provide a collaborative environment working on exciting assignments, along with personal & career development opportunities.

We encourage you to apply if it feels like a good fit for you or to review our other openings. You may just be the right candidate for this or other role.

After inviting you to the recruitment process, the next step will typically be a screening call followed by video or personal interview(s).

#TeamMAHLE is diverse – and we see that as a great advantage! We welcome applications with diverse experiences, backgrounds, and identities.

Facts about the job

Entry level: Management

Part- / Full-time: Full Time

Functional area: IT

Department: Services

Location: Wrocław, PL

Closing date for applications
Don't waste any time, apply while the position is online.

Your future at MAHLE

As a team player and someone who thinks ahead, you can deploy all your skills with us. In cooperation with colleagues from different countries and areas, you contribute in designing the mobility of the future. When selecting MAHLE, you choose trend-setting technologies and strategies. Are you interested in working with us and developing efficient and environmentally-friendly solutions, optimising existing products, and turning innovative ideas into reality? Then MAHLE is the right address for you.

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Job Tags

Full time, Part time, Work from home, Worldwide, Home office, Relocation bonus, Flexible hours,

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