Job Description

The Sales Manager at the Aloft Atlanta Downtown Hotel will be responsible for sales and revenue-generating efforts, emphasizing the hotel's goals of maximum revenue and profit while providing guests with the highest level of quality service.

Responsibilities:

• Meet or exceed pre-determined booking goals for guest room revenue
• Meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate with supervision on individual groups within established guidelines yet maintaining the overall revenue goals
• Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming group details to the client
• Play major role in business development and market demands and easily adapting to new strategies based on market conditions
• Compile lists of prospective clients for use as sales leads based on information from the internet, business directories and other sources
• Make in-person sales calls to potential clients at their place of business on a regular basis
• Entertain potential clients on site as determined by management
• Utilize qualified account reports as appropriate during sales visits with potential clients
• Monitor pricing, service levels, facilities and group activities at competitive facilities to ensure the hotel remains in a competitive position
• Evaluate a potential piece of business for profitability and overall benefit to the hotel by utilizing various reports along with the guidance of management
• Complete coordination of the Sales group functions; accurate and timely preparation of detailed Sales Contracts and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services
• Follow up on the progress of groups booked, such as room night pick up, rooming lists, cut off dates, etc. to ensure maximum occupancy
• Follow up on bookings and solicit repeat business
• Participate in RFP process for the hotel
• Meet and greet client upon arrival as well as visit with client daily when in-house
• Obtain, detail, document, and route all necessary information on definite groups including billing information, credit application, rooming list, and VIP Arrangements
• Develop new business through obtaining accounts from competition, lateral development of existing accounts and contacting new customers in the market
• Coordinate and participate in monthly sales blitzes
• Maintain and develop 3rd party group booking sites
• Assist in maintaining digital marketing, social media campaigns, and website initiatives to promote the hotel
• Other duties as assigned

Requirements:

• Bachelor's degree in in Business Administration, Marketing, Hotel & Restaurant Management, or related major preferred
• Minimum of 1 year or more of experience in Hotel Sales & Marketing
• Computer skills and knowledge of industry focused systems
• Ability to multi-task and work in a fast-paced environment
• Travel required to and from businesses of potential clients
• Excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning
• Strong leadership skills
• An aptitude for self-motivation
• A can-do attitude and a hands-on approach
• A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities .
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named  one of  Fast Company ’s 10 Most Innovative Travel Companies of 2020 .
• MCR is a three-time recipient of the  Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the  Hilton Legacy Award for Top Performer .
• For the TWA Hotel at New York’s JFK Airport, MCR won the  Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What’s in it for you?

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

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