Job Description
We are currently looking for a Part Time 38 Sales Associate to join our Newcastle Retail Team team located at the Renaissance Retail Store working .
Summary:
Greet and assists patrons in the purchasing of items available for sale, accepting cash and change. Responsible for providing highest level of customer service and providing the winning experience.
Responsibilities:
- Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Picks up and signs for cash bank to be used on assigned shift
- Assists and guides customers with purchase selection
- Engages potential customers and guides with selection and purchase decisions
- May order catolog items if not in stock
- Promotes products to increase guest satisfaction and store sales
- Maintains purchase log of sales conducted on assigned shift to be given to Gift Shop Manager for inventory purposes
- Audits and reconciles credit card receipts, cash received, and balance cash drawer on assigned shift, and complete cash report for all cash denomination and credit card receipts
- Performs all other duties as assigned
Competencies:
Essential:
- Able to follow instructions, both written and oral
- Able to adhere to all scheduling and attendance requirements
- Honesty, truthfulness, reliability, accountability
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Works well within a team
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills:
Essential:
- Count lrg amts of cash by hand / with cash counting machines
- Operate point-of-sale terminal
Experience:
Essential:
- No prior experience required
Education:
Essential:
- High School, GED or Equivalent
Credentials:
Essential:
- Pass general background check
Nonessential:
- Pass gaming background check
- Gaming license or permit as required by assigned position
Working Conditions:
Essential:
- May work where cigarette smoking occurs
- Bright and Flashing lights
- Noisy
- Retail store
- Team-oriented
- Point-of-sale equipment
- Potential exposure to blue and or white light
- Intent to sell, increase sales, excellent service
- Pass pre-employment drug test
- Sometimes bend, kneel, stoop, push, reach
- Manual dexterity
- Sometimes lift and or carry up to 25 lbs
- Standing up to 100% of shift
- Visual acuity for detail, distance, color, depth perception
- Walking up to 100% of shift
- May work day shift
- May work evening shift
- May work holidays
- May work rotating shifts
- May work weekend shift The Chickasaw Nation
Job Tags
Holiday work, Part time, Shift work, Rotating shift, Weekend work, Day shift, Afternoon shift,