Job Description

Roll-Off Dispatcher

All American Waste

All American Waste is at the forefront of waste, hauling, and processing - innovating every step of the way as we work to find the best solutions for safe and efficient residential and commercial services. From building the largest state-of-the-art recycling facility in the country, powering our buildings with solar energy, and fueling our trucks with all-American natural gas, we are committed to you, our communities, and the planet.

Our story started with a single truck. In 1974, founder Guy "Sonny" Antonacci and his wife, Mary Ann, started Somers Sanitation - named after our hometown of Somers, Connecticut. Today, three generations of family and a dedicated team of professionals are leading our companies into the future. While our fleet, facilities, services, and family have all grown, we take pride in continuing to operate our businesses based on the fundamental principle that has guided us since the beginning - to provide exceptional service and innovation to the communities and people we serve.

Join a team committed to taking big leaps forward to remain at the forefront of sustainability.

Some see waste. We see possibilities.

Position Summary:

The Roll-Off Dispatcher is responsible for coordinating and scheduling roll-off trucks to complete routes as well as act as a central point of communication between drivers, and customers to ensure all work is completed in an efficient manner. Typical hours for this position are Monday-Friday 7:00 am-5:00 pm and some Saturdays depending on business needs.

Your Role:

• Works with roll-off drivers to schedule services i.e. same day or next day.
• Complete all administrative tasks including regular filing and completing required reports.
• Continuously monitors team progress through the day and confirms jobs are completed efficiently
• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
• Facilitate driver check-in.
• Perform required data entry and minor customer service responsibilities.
• Work all assigned shifts from the scheduled start time to the scheduled end time.
• Take an active role in the improvement of safety and health in the workplace.
• Maintains reasonable, regular, punctual attendance consistent with Company policies, the Americans with Disabilities Act (ADA), the Family Medical Leave Act (FMLA), and other federal, state, and local standards.
• Adapts to changing duties, as required, based on business needs.

Supervisory Responsibilities:

• Provide immediate direction to drivers.
• Acts as primary supervisor to handle minor problems.
• Recommends discipline to managers.
• Interacts with drivers throughout the workday to ensure routes are done most efficiently while maintaining an acceptable level of customer satisfaction.

Your Skills:

• Ability to multi-task
• Ability to work efficiently and effectively in a high-stress environment.
• Excellent organizational skills
• Ability to react quickly.
• Creativity

Requirements :

• Demonstrated oral and written skills.
• At least 1 year in a fast-paced office environment
• Experience with Microsoft Office

This Position Features:

• Family Oriented Environment
• Excellent Benefits and Bonus Potential

Physical Demands:

Listed below are key points regarding the job's environmental demands and work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday.
• Required to exert physical effort in handling objects less than 40 pounds rarely.

AAW1

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