Revenue Cycle Operations Manager-remote DBO page is loaded Revenue Cycle Operations Manager-remote DBO Apply locations Chicago - 550 Van Buren time type Full time posted on Posted 2 Days Ago job requisition id JR-0008386 The Opportunity Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. Position Summary .The Domestic Business Office Operations Manager be responsible for the capacity management of the virtual domestic business office. He/She will support the domestic business office staff as a point of contact for day-to-day time management, questions about support services, interpretation of policies and dissemination of new direction and information. The Operations Manager will report directly to the Domestic AVP of Revenue Cycle and work in close collaboration with the performance manager and corporate support teams. This position is critical to the consistent service delivery of revenue cycle management to multiple clients and has a direct responsibility to the unit financial performance. Qualifications KEY JOB DUTIES: Complete staff to demand analytics for project and client scope, allocate the appropriate DBO staff resources based on need and skillset Manage the onboarding process for new clients, staff assignments, and point solutions. This includes coordination of system access, equipment, required trainings, and onboarding expectation discussions with the client and DBO performance manager. Understand the client expectations for hours of operation and appropriately align staff to meet the shift expectations Monitors the unit utilization and provides regular reporting on unit time allocation and financial impact/spend in each time category Creates and maintains unit budget and utilization key performance indicators, including project and client specific budgets and monitoring Coordinate with RC Analytics and IT to ensure necessary reporting is accurate and up-to-date, including time entry, computer activity, and client activity log reporting Review and approve all employee time including time-off, client billable time, and overtime Work closely with the DBO Performance Manager on staff performance escalations and concerns related to absence and time reporting
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