Retirement Processing Help Desk Liaison Job at City of New York, New York, NY

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  • City of New York
  • New York, NY

Job Description

Job Description

About the New York City Police Pension Fund

The New York City Police Pension Fund (NYCPPF or the Fund) is dedicated to providing superior service to its 33,000 active members and 53,000 retired members of the New York City Police Department (NYPD). We remain committed to providing courteous, professional service by providing customized attention throughout our lifelong partnership with the uniformed staff of the NYPD and their families. We are looking for individuals with passion, dedication and commitment to excellence and innovation who are interested in adding to our dynamic and collaborative work environment. Please visit us at to learn more.

Job Description

The Retirement Processing Unit is responsible for scheduling sessions, preparing the details of a members retirement and includes pension calculations, rollovers, post-retirement paperwork, etc. They are the first and last phase of the retirement process before a member separates from service.

Under the direction of the Supervisor(s) of the Retirement Processing Unit, this candidate will be responsible for performing work as described below. Duties and responsibilities include, but are not limited to, the following:

- Performs moderately difficult data entry and retrieval using Excel, Word and COPS (Comprehensive Officer Pension System);

- Performs responsible clerical and related activities checking and maintaining records, doing searches and updating information when necessary using COPS, multiple computer-based databases and Finest messages;

- Performs various tasks in the processing of prospective retirees and resignations not involving retirement computations or retirement benefits;

- Explains information regarding tier status, retirement eligibility, retirement benefits and final withdrawal information of funds and taxable consequences;

- Answers all calls promptly and courteously utilizing proper format. The information given must be accurate, informative, and concise and referred to the appropriate individuals when necessary;

- Schedule and confirm appointments for members of the service to file for retirement;

- Work on special projects as designated by supervisor of Unit.

Work Location: 233 Broadway, New York, NY 10279

Shift: 8:30AM 4:30PM

HOW TO APPLY

CITY EMPLOYEES: Go to Employee Self Service (ESS) at and search for Job ID#: 685537

ALL OTHER APPLICANTS: Go to and search for Job ID#: 685537

Salary: The hiring rate being offered for this position is $43,143. If you possess the preferred skills above, consideration will be given to offer you a maximum annual salary of no more than $45,000. The salary is non-negotiable.

Additional Information

NOTE: This is a full-time on-site position. The incumbent will be required to report to the office on a regular basis.

A career with the New York City government provides employees with a comprehensive benefits package. As a City employee, you and your family will have access to a range of benefits that are designed to make your City career very rewarding including a Pension Plan with the New York City Employees Retirement System that offers health insurance benefits upon retirement. Please speak with your Human Resources Representative to learn more.

Qualifications

Qualification Requirements

1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or

2. Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

City of New York

Job Tags

Full time, Shift work,

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