Remote German-speaking Agent Job at Cross Border Talents, Madrid, IA

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  • Cross Border Talents
  • Madrid, IA

Job Description

Role Overview: Engage with highprofile clients of a leading European digital bank providing expert financial advice and introducing cuttingedge banking products with attractive returns.

Key Responsibilities:

  • Deliver exceptional customer support via calls emails WhatsApp and chat platforms for banking clients in the German market.
  • Handle inquiries related to banking services account management transfers and more.
  • Manage backoffice tasks including email and WhatsApp correspondence.
  • Promote innovative banking products while adhering to transparency and regulatory standards.
  • Monitor and report anomalies in applications ensuring compliance with internal and external regulations.
  • Achieve set quality standards and sales targets.

Requirements:

  • Education: Preferably a degree in Business Administration Mathematics or Law.
  • Proficiency in MS Office applications (Excel Word PowerPoint Access).
  • Language Skills: Fluent in German at a C2 level.

Skills and Competencies:

  • Customerfocused with strong empathy and active listening skills.
  • Excellent verbal and written communication abilities.
  • Analytical mindset with the ability to grasp new concepts independently.
  • Strong commercial acumen and adeptness in client interactions.
  • Effective problemsolving skills and a proactive resultsoriented approach.
  • Ability to thrive in dynamic environments and adapt to evolving technologies.

Experience: Previous banking experience is advantageous.

Benefits:

  • Fulltime position 38.5 hours per week Monday to Sunday (with 2 days off per week and 2 weekends off per month) from 2:00 p.m. to 10:00 p.m.
  • Permanent contract with a competitive salary of 20730 EUR gross per year.
  • 32 calendar days of annual leave.
  • Opportunity for career advancement within a global leader in banking services.
  • Location: Madrid (Initial Onsite 6week Training is onsite in Madrid (fully paid) accommodation and transport tickets will be given to candidates coming from outside of Madrid) / Remote (Anywhere in Spain)

A bout Us: With over 40 years of experience in global banking across 88 countries we are assembling a diverse team of multilingual investment specialists. Join our esteemed digital banking program for a rewarding career path in finance.

Remote Work :

No

Job Tags

Permanent employment, Full time, Contract work, Remote job, Sunday, 2 days per week,

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