Reception/Patient Care Coordinator Job at Winchester Optical, Inc., Winchester, MA

NmJadU1OODBabVRTNlozS1l2VzBTVjhURkE9PQ==
  • Winchester Optical, Inc.
  • Winchester, MA

Job Description

We are always willing to interview the right candidate for a reception/patient care coordinator; this person has strong customer service skills, as well as being positive and friendly, and has a strong work ethic. There are multiple components of the job to keep you on your toes including working with our patient base face to face as well as via text and email. We are a relatively low volume but high customer service environment that strives for an excellent patient experience above all else. If you are excited about created an amazing customer and patient experience this may be the job for you!

​​​​​​​Previous medical or optometric office experience is a plus, but not required.

What You’ll Be Working On

  • Greet customers and patients when they arrive

  • Check-in and check-out patients and customers

  • Communicate with patients via phone, text and email

  • Answer the phone in the office

  • Schedule appointments for eye exams, contact lenses and eyeglasses

  • Review and look up medical insurance eligibility for patients

  • Review and look up out of network vision benefits for clients

  • Comply with all company policies and procedures including HIPAA

  • Review and prepare patient’s billing information

  • Clean, stock, and maintain supplies in the office


Qualifications

  • Excellent communication and relationships with clients, deliver top-notch service

  • Strong attention to detail, ability to multitask, and have strong organization skills

  • High comfort level with computers, electronic health records, and digital communication

  • Demonstrated compassion for patients

  • Ability to collaborate and work within a team environment

  • Promote and foster a positive work environment

  • Optometry or medical office experience not required, but a plus

Job Tags

Similar Jobs

AbbVie

Data Scientist I Job at AbbVie

 ...and LinkedIn. Job Description Come to work each day with an inclusive and collaborative Business technology team! As an Data Scientist I in AbbVie Business Technology Solutions (BTS), youll have opportunities to contribute to the digital transformation of a leading... 

EC Delivery LLC

Box Truck Driver Job at EC Delivery LLC

 ...Job Description Job Description EC Delivery is looking for a driver in a 26-foot box truck, delivering in the tri-state area. Responsibilities for Driver Follow all traffic laws Drive defensively to ensure safety Keep the interior of the truck spotless... 

CEDCO: The Mill Casino Hotel & RV Park

Security Officer Job at CEDCO: The Mill Casino Hotel & RV Park

 .... Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants...  ...The primary function of this position is to promote a safe and secure environment for the Mill Casino Hotel & RVP, its guests, and employees... 

Ampcus Incorporated

Learning Designer Job at Ampcus Incorporated

 ...motivated candidate to join our talented Team. Job Title:Learning Designer Location(s):Atlanta, GA Responsibilities: Designs and...  ...in Instructional Design, Adult Education or equivalent job experience/education preferred. Experience preferred in: developing instructor... 

Wastequip Inc

Industrial Painter Job at Wastequip Inc

** Industrial Painter****Job Category****:** Manufacturing **Requisition Number****:** INDUS007830 Showing 1 location **Job Details****Description** Wastequip has an opening for an Industrial Painter to support the Rosemount, MN location. This is a full time position...