Job Description

Program Director - Homeless Families Urban Resource Institute (URI) is a dynamic, innovative, and well‑respected organization founded in 1980 that transforms the lives of domestic violence survivors and homeless families through safe shelter and comprehensive services. URI delivers prevention and intervention programs that break cycles of violence and poverty, actively works for sustainable systemic change, and is the oldest licensed provider of domestic violence (DV) shelter and services in New York State. It is also the leading provider of shelter and services for homeless families and has a deep commitment to diversity, equity, and inclusion across all levels. Job Details Salary: $79,000 - $100,000 Responsibilities Assist with implementing homeless programs in New York and maintain oversight at assigned site(s). Ensure compliance with all federal, state, and local regulations and agency policies. Develop, implement, and maintain consistent policies and practices regarding program management and client services. Ensure entry of ongoing service provision into DHS Cares and HERO systems. Maximize bed utilization and achieve optimal occupancy rates. Collaborate with the Senior Director of Homeless Programs, Senior Team members, and program leaders to ensure consistency and complementary services between sites and programs. Build and develop services that represent best practices in working with homeless families. Provide leadership in developing strong intra‑ and inter‑agency collaborations to improve the systemic response to homeless families. Represent URI at city and statewide coalitions, task forces, and committees. Play a leadership role toward the achievement of organizational mission and strategic plans. Assist in creating and monitoring the annual homeless services program budget. Ensure facilities are maintained at the highest level and facilitate collaboration between facilities and operations staff. Ensure staff receive ongoing training in risk assessment, child abuse and neglect reporting, effective case management, and evidence‑based/evidence‑informed approaches such as motivational interviewing. Provide weekly supervision to assigned staff and ensure regular supervision of all other program staff. Keep supervisor informed of issues that may impact program operations. Qualifications Advanced degree (MSW or related field).

LMSW, LCSW.

Minimum five years of supervisory experience in a social service capacity, preferably in homeless services. Familiarity with DHS and OTDA regulations. Intelligent and articulate with the ability to relate to people at all levels and work well on teams. Project management skills with experience in large, cross‑functional projects. Strong writing and public speaking skills with the ability to manage and organize multiple projects in a busy, pressured environment. Demonstrated ability to manage crisis and proactively respond to client needs using a client‑centered approach. Experience working with and sensitivity to individuals from varying sociodemographic backgrounds, including LGBTQI+ individuals, the elderly, and those with substance use and/or mental health issues. Computer literate with knowledge of Microsoft Office applications. Ability to multi‑task and demonstrate strong time‑management skills. Demonstrated de‑escalation skills through a client‑centered approach. Physical Requirements Indoor and outdoor work, exposure to noise, minor burns, cuts, bites or stings. Standing, stooping, kneeling, walking and running; use of hands on objects, tools or controls. Frequent lifting and/or moving up to 50 pounds. Travel between sites located throughout New York City. Job characteristics requiring precision or accuracy; errors have important consequences. Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr Urban Resource Institute (URI)

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Work at office, Local area,

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