Job Description

CD Plummbing

Are you a highly organized individual with a passion for precise Customer service and Process Server ? Do you have an eagle eye for detail and a knack for managing information and communication ? If so, we have the perfect opportunity for you! We are seeking a dedicated Documentation Manager to join our dynamic team.

Key Responsibilities

• Oversee and maintain all organizational documentation.
  Develop and implement documentation procedures.
  Ensure the accuracy and consistency of all documents.
  Work closely with other departments to gather and organize information.
  Manage and train a team of document specialists.
  Regularly review and update documentation to meet compliance standards.

REQUIRED SKILLS EDUCATION OR EXPERIENCE:

• High school diploma or GED required.
  Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
  Must be able to efficiently use a Windows-based computer.
  Ability to prioritize and complete assignments accurately and in a timely manner.
  Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
  Strong interpersonal, organizational, verbal and written communications skills.
  Must be able to work alone, and with a team.

OTHER JOB SPECIFIC SKILLS:

• Ability to successfully adapt and perform during times of high call volume.
  Ability to provide effective customer service and deal tactfully and courteously with the public.
  Strong written and verbal communication skills.
  Strong listening ability to interpret and clarify information being provided by customers.
  Strong commitment to providing quality service.
  Ability to foster a good working relationship and rapport with customers.
  Keen attention to detail and accuracy.
  Ability to work well under pressure.
  Unwavering dedication to customer satisfaction and resolving customer concerns.
  Ability to convey enthusiasm, energy and sincerity over the phone.
  Strong attention to detail and accuracy.
  Excellent written and verbal communication skills.
  Proficiency in documentation management software.
  Ability to manage multiple tasks and projects simultaneously.
  Experience managing a team is a plus.

WHY WORK WITH US?

• Competitive salary and performance bonuses.
  Comprehensive health, dental, and vision insurance.
  Flexible working hours and remote work opportunities.
  Opportunities for professional growth and development.
  Supportive and collaborative team environment.
  Generous paid time off and holiday schedule.

Apply today and start your journey with us as a Process Server / Csr ! submit your application and learn more about our company.

Sector: Construction/Civil Engineering

Role: Customer Service

Job type:

Career level: Student/Internship

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