Patient Services Manager Job at Alleviocare, Salt Lake City, UT

N2J4bE90VXhhMi9jNXBqSWJ2VzNRRkFWRmc9PQ==
  • Alleviocare
  • Salt Lake City, UT

Job Description

Career Opportunities with ALLEVIO CARE, LLC

A great place to work.

Share with friends or Subscribe!

Current job opportunities are posted here as they become available.

Allevio Care is built on the mission to empower healing anywhere. We partner with healthcare providers to remove administrative burdens, allowing them to focus solely on patient care. In less than a year, weve already grown to be a national organization, and we continue to grow at an incredible pace.

Position Overview

We are seeking a Patient Services Manager to oversee our central patient services teams, which include scheduling, referral management, and benefits & eligibility. This individual will be responsible for managing both domestic and nearshore teams, ensuring high-quality patient interactions, and building scalable processes that enable our providers to focus on delivering care.

If you are a strong leader, enjoy optimizing operations, and want to make a measurable impact on patient access and clinic performance, this role is for you.

Key Responsibilities

Oversee day-to-day operations of the scheduling, referral management, and benefits & eligibility teams.

Manage both domestic and nearshore staff to ensure consistent performance and alignment with organizational goals.

Develop and implement training programs to onboard new staff and upskill existing team members.

Monitor and report on team performance, using KPIs and process audits to identify areas for improvement.

Partner with clinic staff and providers to ensure seamless patient handoffs and resolution of service issues.

Standardize workflows, documentation, and communication processes across patient services teams.

Collaborate with leadership to scale patient services capacity as Allevio Care grows.

Qualifications

35 years of experience in healthcare operations, call center management, or patient services leadership.

Strong understanding of scheduling, referrals, and insurance eligibility processes.

Experience managing both U.S.-based and nearshore/offshore teams preferred.

Proven ability to design and deliver effective training programs.

Data-driven approach to performance management; proficiency in Excel or other reporting tools.

Excellent organizational, communication, and leadership skills.

What Youll Bring

Strong collaboration skills with the ability to work effectively across teams and functions

Proven initiative and a proactive mindset you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward

Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change

Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit.

A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture

Medical, dental, and vision insurance

401(k) with company match

Paid time off (PTO) and company holidays

Schedule

8-hour shift

Day shift

Monday to Friday

Equal Opportunity Employer

Allevio is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team where everyone belongs. We welcome applicants of all backgrounds and identities and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, veteran status, or any other protected characteristic. We believe diverse perspectives strengthen our company and help us better serve the practices and patients we support.

#J-18808-Ljbffr

Job Tags

Monday to Friday, Shift work, Day shift,

Similar Jobs

Red River Recovery Center

Weekend Program Assistant Job at Red River Recovery Center

 ...records of client activities, progress, and incidents. Assist with administrative tasks such as answering phones, filing, and data entry. Ensure the cleanliness and organization of residential areas and common spaces. Maintain a positive and supportive atmosphere... 

United Parcel Service

Warehouse Worker - Package Handler Job at United Parcel Service

 ...Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy you could even get a job offer in 10 minutes! The steps are simple: 1) Provide some basic information to start the application process. 2) Watch a short video to see what the... 

Hire Velocity

Sales Representative Job at Hire Velocity

 ...Murrells Inlet, SC. A Sales and Design Associate meeting target goals can expect to make an average of $2,400 per month with no...  ...installations; overseeing client projects to completion. Work with store manager to set personal sales goals and lead generation.... 

Kalahari Resorts & Conventions

Culinary & Pastry Internship Job at Kalahari Resorts & Conventions

 ...to bringing clean water to one million people in Africa. Culinary Internship Program Kalahari Resorts & Conventions is seeking...  ...operation, to a full-service convention center. As a Culinary Intern you will gain the unforgettable experience of being part of our... 

St. Joseph’s Healthcare System

Coordinator Patient Experience- Full Time Job at St. Joseph’s Healthcare System

 ...Job Description Represents and supports the Patient Experience strategic plan and vision at St. Joseph's Health. The Coordinator of the...  ...expertise in patient experience best practices and change management methods to improve patient satisfaction. The Coordinator of...