Patient Care Coordinator Job at CQ Partners, Pagosa Springs, CO

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  • CQ Partners
  • Pagosa Springs, CO

Job Description

Job Description

Job Description

Hurst Hearing, a privately-owned Audiology practice in Pagosa Springs, CO is seeking a Full Time Patient Care Coordinator to join our team. We have been helping patients in our community since September 2020 and we are passionate about providing both the best hearing healthcare technology available and the best patient experience possible.

We seek a customer service or administrative front office professional who is passionate about helping people and interested in developing a career in the field of Audiology.

If you are motivated to go above and beyond, inspired by working with the best team, and compelled to do the right thing then our organization is exactly what you’ve been looking for .

CULTURE, ATTITUDE , and ATTRIBUTES are very important to us so the ideal candidate must be:

  • People-oriented
  • Independent
  • Trainable
  • Patient-centric with great listening skills
  • An organized multi-tasker
  • A self-starter who exudes positive energy
  • Friendly & compassionate
  • A great teammate
  • A good communicator

The following DUTIES & RESPONSIBILITIES are central to the role:

  • Manage patients scheduling and confirming appointments
  • Insurance verifications & prior authorizations
  • Maintain patient records & manage patient charts
  • Extensive Customer Service utilizing email, phone calls, and in-person interactions
  • Candidate will be trained to perform hearing aid service, minor repairs, and device bluetooth pairing for scheduled service appointments and walk in patients
  • Other tasks as assigned

To ensure success candidates should also possess the following EXPERIENCE & SKILLS :

  • Demonstrated experience building strong and positive relationships with patients or customers
  • An ability to communicate verbally & in writing with utmost clarity
  • Proficiency with MS-Office & other medical practice software
  • Proficient with using and handling a printer and or scanner
  • High School Diploma

We offer a competitive salary and paid time off, including holidays

Candidates must be authorized to work in the US for any employer.

We are an Equal Opportunity Employer.

Job Tags

Holiday work, Full time,

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