We are looking for you IF:
Who we are- what we do.
Healthy Back Institute is a Health & Wellness Direct Marketing & E-commerce platform helping MILLIONS of people, literally all over the world, live without pain, naturally and safely. We do this via cutting-edge educational information, breakthrough products, and by providing truly loving care and service to our online E-commerce customers.
Here at the Healthy Back Institute, we are on a mission to change the way people think about health and support people in their journey to live a pain-free life, naturally.
Everything that happens at the Healthy Back Institute is rooted in our core values:
Freedom, Love, Team, Growth, Excellence, and Courage!
These are the foundations of how we serve our customers as well as how we treat each other.
Our mission is to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, teach, and grow. We want you to come to work motivated and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
In addition to the incredible company culture, you'll enjoy the many benefits of WORKING FROM HOME!
What our Customer Service Agents do daily.
Our virtual call center Customer Service Representatives are a significant part of our team! You will be the eyes and ears for HBI, fielding customer inquiries and authentically connecting to our customers to help them best. This role may handle a high volume of inbound or outbound calls or support customers through chat, phone, and email. You will create a positive experience (win-win) for each caller by providing a consultative, accurate, and efficient response to their inquiries AND, this is all from your home office!
Qualifications (Bold items are a must)
Computer Requirements:
Benefits of Working at the Healthy Back Institute:
What are the next steps?
If your qualifications match our needs,
Please get to know us!
I encourage you to click on the links below and get to know us better!
Customer Service isn't for everyone. It's for driven, confident people who think on their feet, deliver top-notch service, and can rise to the challenge to advocate for customers. If you meet most - if not all - of our criteria above and this sounds like an excellent fit for you, we would love to hear from you.
Please Note: Before applying for the role, know that we take hiring very seriously. Interviewing with us may include video and phone interviews, assessments, projects, and scenario-based situations. Although we cannot follow up with each candidate, we do our best to run a thorough process for candidates with whom we identify a potential fit.
Customer Service Representative- Location: work from HOME Office (Virtual), $13.00-$15.00 an hour
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