Organizational Development & Learning Manager #24-199 Human Resources Why This Role is Important to Us Supervision Exercised: None Required Education: Bachelor's Degree or equivalent experience. Required Experience: 3-5 years' experience designing and delivering learning programs. Desired Experience: Experience working in healthcare or non-profit human services organizations. Experience supporting multiple programs and team members to execute on team objectives. DEI program facilitation/design experience highly desired. Required Knowledge, Skills & Abilities: Demonstrated ability to actively collaborate and build relationships with HR, Leadership and Employees. Creative instructional design and development capabilities, including coursework, blended and e-learning, job aids, and assessments. Exceptional facilitation and training delivery skills. Possess excellent skill and instinct at employing a variety of communication techniques Excellent writing and editing skills, and strong attention to detail. Strong organizational skills and problem identification and solutioning skills. Operates effectively and with agility in a face-paced environment. High level of proficiency with Microsoft suite of tools. Desired Knowledge, Skills & Abilities: Proficiency with Microsoft Teams. Proficiency with Adobe Acrobat Pro Required Language(s): Required Other: Standard office equipment What You'll Be Doing Researches, effectively designs, develops, and continuously refines customized training content in multiple modalities (blended, virtual instructor-led, e-learning, guides, and resource materials). Conducts needs assessments and translates results into creative and comprehensive learning solutions or support. Develop project plans and milestones, monitor and communicate project status, and identify and resolve issues related to learning programs. Translates complex content into relevant business terms using simple language. Creates, edits, and incorporates resource materials (e.g., guides, toolkits, etc.) to support assigned programs. Facilitates or co-facilitates learning and development programs, onboarding, and team effectiveness activities. Collaborates with Subject Matter Experts and business owners to prepare and implement company-wide talent development, learning initiatives. Employs a consultative approach, attentive to the requested outcomes and results. Designs using innovative techniques to ensure sustained learner engagement and skills application. Experience developing/supporting DEI efforts across learning and development programs. Supports New Employee Orientation (NEO) for all new employees and other programs as assigned. Prioritizes work by proactively calibrating organizational needs as they shift with demand. Collaborates effectively around shared goals. Demonstrates ease in adjusting facilitation style to any level -- including executive level -- audiences. Supports administrative tasks associated with program design needs. Standard office conditions. [Hybrid work environment] #J-18808-Ljbffr
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