Job Description

Job Description

Summary: 

Working closely with appropriate Supervisors, serve as a liaison between GCS Operations and various partner groups to ensure consistent and compliant operations across Clinical Supply Operations. Adherence to regulatory, global and site policies and procedures governing activities is critical.

General Responsibilities:

Complete documentation according to Good Documentation Practices (GDPs)

Perform administrative duties, as necessary (e.g. archiving, data entry/recording, metrics reports, etc.)

Participate in walkthroughs of areas/processes to identify process improvements and ensure adherence to regulatory requirements

Provide input to SOP updates

Participate in investigations of atypical events and clinical complaints, as needed

Participate in continuous improvement initiatives for your respective area

Execute Corrective/Preventative actions stemming from walkthrough observations and/or investigations, as needed

Maintain training and compliance with site safety and quality requirements

Order Fulfillment-specific Responsibilities:

Partner with multiple research locations, clinical sites, primary/secondary depots, and vendors, as well as various intercompany partners including GCS, Global Trade Compliance & Operations (GTCO), Distribution Planning, Master Planning, site shipping personnel, and Clinical Research stakeholders across global locations.

Receive & process order requests from automated systems (SAP) and manually generated requests.

Act as primary contact for client shipping sites in U.S. Export Transactions.

Influence intercompany stakeholders to comply with Standard Business Practices related to Logistics.

Resolve stakeholder issues (export, logistics, system, paperwork, etc.)

Miscellaneous administrative duties (Filing/Copying/Archiving, Data Entry, Data Reporting)

Job Tags

Permanent employment,

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