Job Description

Contract Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions), Permanent Placement Services, and Vendor Management Programs. Collabera recognizes the true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, and Disability Insurance. Job Description Job Title: Technology Specialist Level II Location: Loudon, TN 37774 Duration: 5+ Months In this position, the candidate will work normal business hours during the day, but there are also on-call hours during 2nd and 3rd shifts. There is premium pay for having to go in during off hours. Installation of PCs, troubleshooting hardware, on-site troubleshooting. This is a temporary position for 6 months, covering for a leave. Purpose: Support the day-to-day operations of PCs and networking equipment at the manufacturing location. Coordinate small to medium-sized IT projects for the mill and contribute to larger IT projects. Customers: Primary customers will be site personnel in the office and manufacturing areas. Key stakeholder and working relationships will be established with engineering, infrastructure, and the business depending on the assignment and project scope. Reports: The incumbent reports to the ITS Infrastructure Coordination & Delivery Manager and may take functional work direction from others at the facility. General Duties: PC Support Handles site-specific help desk problems that require an office/desk visit. LAN Administration Support Performs requests/setup for new employee accounts (LAN, email, etc.). Network Support Installs all new network equipment with assistance from Network Operations team. PC Deployment Performs imaging on new PCs including software installation. Surplus Coordination Documents and coordinates IT hardware surplus equipment process for inventory purposes. Server Support/Maintenance Plans and performs maintenance activities with assistance from the Server team as needed. Maintain site Business Continuity Plan for ITS. Maintain 1 - 5 year ITS plan. Ensure that the LAN and related computer systems are in compliance with established control procedures. Demonstrates a commitment to quality performance through personal example by adopting a customer-based philosophy in the level of service provided. Rapidly absorbs new technical information and applies it effectively. Qualifications High School Degree or GED. 4-7 years of applied experience with demonstrated skills as described below. Troubleshooting and solving basic computer issues, familiar with WinXP, Win7, Win 2003/2008 Server, SQL Server 2003/2008, Networking, LAN networks, Wireless networks, Firewalls, MS Office products, and SharePoint. Additional Information If you are interested and want to apply, please contact: #J-18808-Ljbffr Collabera

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