Job Description

Job Description

Job Description

PLEASE WHITELIST ALL EMAILS FROM NO- REPLY@APPLICANTEMAIL.COM AS STATUS UPDATES FOR POSITIONS ARE SENT DIRECTLY FROM THIS EMAIL.

General Purpose:

Utilize and navigate a work order system. Updates and completes work orders, turns water service on or off as required. Inspects meters and connections for defects, damage and unauthorized connections and reports problems to supervisor.

SUPERVISION RECEIVED AND EXERCISED:

Receives direct supervision from the Utility Administration Manager and Meter Technician Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Utilize and navigate a work order system using a desktop computer and tablet.

Update and complete work orders using a tablet and desktop computer.

Turns water service on or off as required.

Verifies readings to locate abnormal consumption and records reasons for fluctuations.

Inspects meters and connections for defects, damage and unauthorized connections and reports problems to supervisor.

Pulls meters and resets meters at City's request.

Delivers notices to customer service addresses.

Performs routine maintenance on vehicles as required.

Cross trains in other department areas.

The employee must have the ability to work well with others and have a good/pleasant attitude.

Regular and timely attendance is an essential job function.

Must be able to follow directions.

PERIPHERAL DUTIES:

May serve as a member on other committees as assigned.

Other Duties as assigned.

DESIRED MINIMUM QUALIFICATIONS:

High school diploma or GED equivalent;

Preferred one (1) year experience in meter reading, data entry, word processing, or general office preferred or related area.

SPECIAL REQUIREMENTS:

Valid Texas driver's license with insurable record.

KNOWLEDGE, SKILLS AND ABILITIES:

Strong organizational and interpersonal skills with the ability to communicate effectively with public and co-worker in written and verbal form.

Ability to maintain effective working relationships with co-workers and the public.

Good mathematical ability required in order to provide accurate information on meters.

Knowledge of meter reading procedures.

Accurate typing and data entry skills.

Ability to undertake more than one task at a time.

Knowledge of City streets.

Ability to read, understand and navigate using maps.

Ability to perform routine vehicle maintenance.

SELECTION GUIDELINES:

Formal applications, rating of education and experience; oral interview and reference check; job related tests may be required.

TOOLS AND EQUIPMENT USED:

Water meters, hand tools, meter data system, work order systems, telephone, copier, dispatch radio and vehicles and miscellaneous office equipment.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed mostly in field settings. Considerable outdoor work is required in the inspection of various land uses and other matters. Hand to eye coordination is necessary to operate computers and various pieces of office equipment.

While performing the duties of this job, the employee is occasionally required to stand; walk; talk or hear; use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Outdoors/Indoors. Weather, domestic animals and wildlife, insect bites, angry customers, traffic, general office and computer.

The employee must have the ability to work well with others and have a good/pleasant attitude.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

No one will perform the duties of a higher position without prior authorization from an individual authorized to approve.

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