Market research interviewer Job at Universal Studios Hollywood, Los Angeles, CA

N2Joa050azNiV2ZjNlpuTWIvSzdTVkVR
  • Universal Studios Hollywood
  • Los Angeles, CA

Job Description

As a theme park built around a working movie studio, we’re all about lights, camera, action. Working with us means thriving in a fast-paced environment as we work as a team to create a seamless experience for our guests. From Attractions, to Parking, to Wardrobe, to Park Services, and more, here you can be part of a team that helps make memorable moments for our guests each and every day. Join us for a once in a lifetime opportunity.

The Field Interviewer will be responsible for generating guest satisfaction surveys on a year-round basis. As a member of the Consumer Insights Field Team, he/she will serve as the voice of our valued guests and provide quality data collection. Our mission and ultimate goal is to provide unbiased guest feedback enabling Universal to make strategic business decisions.

Benefits:

  • Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
  • Earn complimentary tickets for your friends and family
  • Discounts on food and merchandise
  • Special events for employees (preview nights for new attractions/events)
  • Building lifelong friendships
  • Resume building workshops
  • Growth opportunities
  • Wellness programs

Responsibilities:

  • Ensure interviews conducted are done with the highest level of quality by properly administering each survey without falsification of data and bias.
  • Perform survey research by using proper interviewing techniques and adhering to strict methodologies and guidelines
  • Meet assigned quota for survey collection
  • Record respondent’s answer’s with 100% accuracy, including typing respondent’s verbal answers to survey questions.
  • Promote and provide extraordinary guest service for both internal and external guests; answer questions, offer information, and provide assistance in a courteous manner.
  • Understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies for the Park upheld
  • Perform other duties as assigned

Qualifications:

  • Must be 18 years old or older
  • High school diploma or GED
  • Customer service experience

Job Demands:

  • Must be able to walk or stand for extended periods of time
  • Must regularly lift and/or move up to 25lbs, frequently lift and/or move up to 25 lbs with assistance
  • The noise level is generally moderate to high
  • Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors

Schedule:

  • Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays

Pay:

  • $19 per hour

Additional Information:

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing Staffing.Support@udx.com

Job Tags

Hourly pay, Holiday work, Outdoor, Night shift, Weekend work, Day shift, Afternoon shift,

Similar Jobs

ARH Associates

Environmental Scientist (Entry Level) Job at ARH Associates

 ...project. We pride ourselves on delivering our clients vision, while incorporating an approach that emphasizes constructability, sustainability and value to the end user. Our Mission: Our mission is to serve as Client Partners, a commitment that starts with our... 

RWJBarnabas Health

Assistant Director Patient Care, Medical Unit-II Job at RWJBarnabas Health

 ...Brunswick, One Robert Wood Johnson Place, New Brunswick, NJ 08901 Job Overview RWJBarnabas Health is seeking a highly dedicated Assistant Director of Patient Care for Medical Unit II (South Building Medical Unit) at the New Brunswick campus. Qualifications... 

Freeman Webb Company

Building Maintenance Worker Job at Freeman Webb Company

 ...common areas and in vacancies when necessary. Assist in grounds work when necessary, including grounds policing. Repair concrete, masonry, roofing and fencing, when required. Train other staff members. Participate in a standby emergency schedule for evening,... 

TradeSchool Inc

Marketing Copywriter, Retail Media (freelance) Job at TradeSchool Inc

Overview: The Retail Media team at Trade School is one of our fastest growing business units. We're continuing to invest in building the most talented team to scale our Retail Media practice. Trade School is focused on the sell side of retail media networks; we have...

Loyd J Bourgeois Injury & Accident Lawyer

Bilingual Legal Case Manager Job at Loyd J Bourgeois Injury & Accident Lawyer

 ...industry to the next level without passing the bar exam? Our busy law office is looking for a legal case manager to help us oversee...  ...people is an important part of who we are and what we do! We are sports fans and are involved in our community. We call our clients back...