Manager Cargo Ground Operations Job at Alaska Airlines, Inc., Norfolk, VA

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  • Alaska Airlines, Inc.
  • Norfolk, VA

Job Description

Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary This role is responsible for executing on the strategy for cargo ground operations through management of workforce initiatives at Alaska Airlines (AS). As a people leader, the Manager Cargo Ground Operations leads and establishes priorities for the team to increase warehouse efficiencies, analyze areas of opportunity, remove obstacles, and drive results through data that ensures quality, compliance and successful flow of cargo while maintaining a safe, accurate and reliable operation. Key Duties Lead a team to establish priorities to execute on strategy to improve areas of opportunity to increase efficiencies, remove obstacles, and identify non-value add processes and costs. Ensure all items relating to cargo regulatory compliance are satisfactory. Responsible for monitoring and reporting the budget for warehouse operations through key performance indicators (KPI’s) to cultivate high performance culture and drive results. Tracks and reports out on freighter schedule reliability performance to ensure an on-time operation. Make decisions related to warehouse operational priorities to manage the successful flow of cargo through the warehouse. Possesses a data driven mindset to develop and manage projects from conception through implementation. Establish project priorities, identify risks, and influence successful plan execution across the team and all levels of the organization. Shape culture of team through action, presence and reinforcement of behaviors that incorporates human factor considerations in process, system proposals and solutions. Contribute to the long-term strategy and planning by research to recommend corrective actions relating to cargo operations regulatory compliance. Identify root causes of operational errors, determines the severity of issue, and establish guidelines to prevent reoccurrence. Job-Specific Experience, Education & Skills Required 5 years of experience in operations, with proven skills in passenger service, station operations, including cargo handling, ground operations, personnel administration, scheduling shift work, administering bargaining unit employee, and budget controls. 2 years of leadership experience. Bachelor of Arts or Science, with a focus in logistics, or an additional two years of relevant training/experience in lieu of this degree. Strong knowledge of Alaska Airlines System Regulations, Federal Aviation Administration (FAA) policies and procedures, and Transportation Security Administration (TSA) regulations. Knowledge of quality control and system measurement techniques. Ability to resolve complex, multi-variable problems. Strong communication (e.g., verbal, written, presentation) and interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners. Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook). High school diploma or equivalent is required. Minimum age of 18. Must be authorized to work in the U.S. Preferred Ability to create process documentation. Knowledge of cargo operations, systems, cargoSPOT and Image. Airport SIDA Badge Requirements Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. Starting Rate Salary Range $90,400 -- $135,600 / year Bonus Salary Details Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. Note: We don’t typically hire at the top of the range. Total Rewards Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits. FLSA Status Exempt Employment Type Full-Time Regular/Temporary Regular Requisition Type Management Apply by 7:00 PM Pacific Time on 3/27/2025 Location Anchorage Regulatory Information Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn. #J-18808-Ljbffr Alaska Airlines, Inc.

Job Tags

Holiday work, Full time, Temporary work, For contractors, Local area, Shift work,

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