Live Chat Agent - REMOTE (Part-Time & Full-Time) Job at Mamaroneck Union Free School District, New York, NY

NzdaaE1OZythV1BUNVpESWF2TzFSVmNURmc9PQ==
  • Mamaroneck Union Free School District
  • New York, NY

Job Description

Live Chat Agent - REMOTE (Part-Time & Full-Time)

Mamaroneck Union Free School District is seeking a highly skilled and customer-focused Live Chat Agent to join our team on a part-time or full-time basis. As a Live Chat Agent, you will be the primary point of contact for our online community, providing exceptional customer service and support through live chat interactions. This is a remote position, offering the flexibility to work from the comfort of your own home.

Responsibilities
  • Respond to live chat inquiries in a timely and professional manner, providing accurate and helpful information to our online community.
  • Resolve customer complaints and concerns in a courteous and efficient manner.
  • Utilize knowledge of our products and services to address customer questions and provide solutions.
  • Collaborate with internal teams to resolve complex customer issues and escalate concerns as needed.
  • Consistently meet or exceed customer satisfaction and quality metrics.
  • Participate in ongoing training and development to stay up-to-date on our products and services.
Qualifications
  • Entry-level candidates with a passion for customer service are encouraged to apply.
  • High school diploma or equivalent required; some college or degree preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and conflict resolution skills.
  • Proficiency in using a computer, internet, and live chat software.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive hourly rate.
  • Opportunities for professional growth and development.
  • Flexible scheduling and remote work arrangements.
  • Access to ongoing training and support.

Job Tags

Hourly pay, Full time, Part time, Remote job, Flexible hours,

Similar Jobs

The Arc of Carroll County

Direct Support Professional (DSP) - Community Living (PRN status) Job at The Arc of Carroll County

 ...This department operates 24 hours a day, 7 days a week. When you apply, you may put in a range of available hours. What does a DSP in Community Living do? You will support people with intellectual and developmental disabilities in their individual pursuit of a fulfilling... 

Acro Service Corp

HR Content Writer Job at Acro Service Corp

 ...Job Description &##128226; Hiring Now: Content Admin HR Knowledge Writer &##128205; Location: Plano, TX We are looking for a detail-oriented Content Admin with 12 years of experience in technical or business writing , manual user-facing content , or... 

ManTech

Senior Cyber Incident Coordinator Job at ManTech

 ...collaborative skills and proven ability to work in a diverse team of security professionals. ~ IAT Level II (GSEC, Security+, SSCP, or CCNA-Security) certification required or ability to obtain within 6 months of hire Preferred Qualifications: Experience working... 

Hanna Interpreting Services LLC

Italian Interpreter Job at Hanna Interpreting Services LLC

Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve as a freelance interpreter or translator. Our mission is to bridge the communication gap for those in need through ...

TC Restaurant Group

Sound Engineer Job at TC Restaurant Group

Sound Engineer Location Nashville, TN : POSITION SUMMARY: Sound Engineer supports in executing the overall day-to-day technical, operational needs for sound, lights, video, and backline equipment required for all music performances and events at TC Restaurant Group properties...