Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

Nkw1bk05azFhbVhjNEpETGJ2dTBRMVFV
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

NRG

Salesforce Administrator Job at NRG

The Role:The Salesforce Administrator role will be responsible for ongoing enhancements and maintenance of the Salesforce platform. These responsibilities include cross-team collaboration on implementation strategies, user management, out-of-the-box capabilities vs customizations... 

Gartner, Inc.

Client Success Associate Job at Gartner, Inc.

 ...a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index.Our teams are composed of individuals from different geographies, cultures, religions, ethnicities... 

Carlos Diaz Architecture + Interior Design

Architectural Designer Job at Carlos Diaz Architecture + Interior Design

 ...Carlos Diaz Architecture + Interior Design is known for its design excellence and technical quality in the disciplines of commercial architecture, planning and interior design. We strive to both understand and respond to the clients needs in the most efficient and... 

Edge Restoration

Water Restoration Technician Job at Edge Restoration

 ...Primary Responsibilities: This position is for responsiblerestoration technicians for fire and water damage remediation. Responsible forresponding to fire and water damage emergencies including after hours and oncall. Duties include: GeneralLabor General... 

Presbyterian Healthcare Services

Physical Therapist-Outpatient-ABQ Job at Presbyterian Healthcare Services

 ...all ages and abilities. In this position with Presbyterians Outpatient rehabilitation department gives clinicians the opportunity to...  ...scholarship opportunities Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a...