Job Description

Job Description

Job Description

Role Overview:

As an Irrigation Manager in our commercial landscape company, you will play a pivotal role in leading our Irrigation division. Irrigation Managers will meet with clients, when necessary, develop proposals, cost estimates, schedule and assign projects, and ensure that the technicians follow all required procedures and safety regulations. The Irrigation Manager will also develop budgets and financial forecasts, as well as implement plans to increase sales, profitability, market share, and customer satisfaction.

Key Responsibilities:

• Hire, Manage, and Maintain qualified technicians along with continuing their education and training to ensure all technicians are properly trained before working by themselves.
• Collaborate closely with internal teams such as operations and branch management to ensure seamless project execution and client satisfaction.
• Develop and nurture strong relationships with a diverse client base, including developers, HOA boards, management companies, and facility/maintenance directors.
• Communicate with clients and job site foremen throughout each project and resolve customer service issues.
• Conduct irrigation system checks by running all zones in the controller and ensuring proper coverage.
• Make necessary head and nozzle adjustments to achieve optimal water distribution.
• Identify and locate leaks in lateral and mainline pipes, and perform approved repairs as needed.
• Troubleshoot valve issues, including diagnosing and resolving problems related to solenoids, valves, and electrical connections.
• Handle conventional irrigation systems and 2-wire irrigation systems, troubleshooting and resolving issues specific to each system type.
• Troubleshoot controller issues, including programming errors and sensor malfunctions.
• Perform PVC pipe repairs, including mainline and lateral line repairs, ensuring proper sealing and functionality.
• Conduct valve repairs and replacements to ensure efficient water flow and distribution.
• Thoroughly document all work completed, including detailed descriptions of tasks performed and parts used.
• Provide exceptional customer service by addressing client concerns, answering questions, and offering expert advice on irrigation system maintenance and operation.
• Meet with prospective clients and generate take-offs, bids, and estimates.
• Schedule projects, coordinate subcontractors, order materials, assign equipment, and schedule deliveries to the job site.
• Conduct weekly job site inspections and monitor technicians' production rates, quality control, and safety performance.

Required Skills and Experience:

• Proven experience in irrigation management, preferably within the commercial landscape
• Strong knowledge of plant and turf types, and an understanding of the commercial landscape market.
• Exceptional negotiation, problem-solving, and interpersonal communication skills.
• Proficiency in CRM software, Microsoft Office Suite, and other relevant tools.
• Ability to multitask, prioritize effectively, and adapt to changing situations.
• Bachelor's degree in business, marketing, or related field is preferred.
• Industry-specific certifications are beneficial but not mandatory.

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