The position will be required to work out of the Sunnyvale office 2-3 days per week.
The HR Advisor is a member of a global HR Connect (Shared Services) team who will effectively manage questions related to all HR programs, policies, processes and data requirements, and will be the first point of contact for all inquiries that come to HR, in person, email, phone, or online through our case management tool.
The HR Advisor will work as a Generalist to provide all manner of information, advice, and resources to colleagues in the company and will require strong foundational knowledge of all HR related programs, processes, and resources.
Responsibilities:
Consistently deliver first-class customer service to employees and managers.
Act as the main point of contact for employee queries using our case management tool.
Provide answers to queries and provide consultation to managers and colleagues as appropriate, recommending tools & resources to drive the right outcomes, as appropriate, and escalate issues related to employee relations or those issues that might require an investigation to the appropriate resource.
Provide guidance in supporting HR policies and procedures.
Complete transactions in our HRIS to maintain accurate and timely employee information.
Support defined HR processes and programs including but not limited to I9 administration, off-boarding, New Hire Orientation, Manage Hire, off-cycle salary changes, Annual Performance and Bonus planning cycles and maintaining data integrity.
Participate in HR projects as required.
Collaborates with other centers of excellence such as Employee Relations, Total Rewards, and Talent Acquisition.
Exercise sound judgment within broadly defined policies and practices.
Skills:
2-4 years of HR experience required.
HR Shared Services experience is strongly preferred.
Must thrive in a fast-paced, complex, dynamic, multi-cultural environment where multi-tasking and prioritizing are required.
Demonstrated integrity, critical thinking and attention to detail while working with a wide range of sensitive and confidential issues.
Superior communication skills (both verbal and written) and experience communicating with all levels of the workforce.
Strong PC skills including MS Office, Word, PowerPoint and Excel.
HCM experienced preferred. Oracle HCM Cloud experience is an advantage.
Education: Degree or equivalent in Human Resources, Business, or related field.
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