Job Description

Job Description

Job Description

Position Summary:
Housekeeping Managers are responsible for supervising the cleaning of assigned lodge rooms, linens, hallways, carpets and other designated amenities and areas in accordance with the highest cleanliness standards to ensure customer satisfaction. Housekeeping Managers are also required to ensure that all daily housekeeping procedures and policies are followed. Housekeeping Managers may be required to perform administrative and housekeeper duties when necessary.

• Ensures that all employees (housekeepers, housemen, linen attendants, and general resort workers) report to duty punctually, well-groomed, and in proper attire
• Assists in the development and implementation of schedules, duties, apparel, appearance, and conduct of all housekeeping staff
• Assists in the training of all Client OSHA policies and procedures pertaining to employment, safety, and sanitation
• Ensures the establishment of effective and responsible guest relations and administers lost and found policy and procedure to ensure that all items are turned in daily and logged.
• Works closely with the maintenance department to insure that all repairs are done and cleaned before the guest arrives
• Directs the control of linen counts and handling, and maintains an inventory of rooms
• Orders and distributes all supplies and equipment, controlling costs
• Responsible for the motivation of housekeeping staff and ensuring the efficient use of staff to maximize productivity
• Ensures that all work areas are neat, clean, and organized and performs such other duties as required or directed
• Responsible for ensuring that employee housing is cleaned twice each week
• Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
• Report to work on time and in complete uniform
• Other duties as assigned

Status and Scope:

• Must have the ability to bend constantly
• Must be able to effectively manage a staff of housekeepers
• Must be able to accurately carry out instructions
• Must be able to do repetitive tasks
• Attention to detail focus is vital to ensure the highest standards of cleanliness are maintained
• Team player

• Housekeeping experience required
• Supervisory experience required
• Working knowledge of various cleaning utensils, dryers, washers, tools and fixtures, and cleaning solutions
• Knowledge of MSDS on cleaning solutions in use

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